1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I loved the atmosphere, the charm of the old building. The reception is right at the bar. My room was upstairs the pub. Loved the old stairs and floors noises. It has seen some years and everything is oldfashioned. Even the bathroom, but it was clean. Spent a calm night. Had delicious dinner, a nice breakfast and the staff was very friendly. I felt welcomed. Its a calm city and you have a nice landscape surrounding.
Positive section of review
Exquisite hotel, and the staff were brilliant especially the receptionist who checked us in. She provided exceptional customer service as we had a difficult day with missing our flights. Her demeanour ensured that our frustrations from the day would end there by upgrading our room to an executive.
Negative section of review
Probably directions from the airport terminal to the hotel could have been sign posted. We found ourselves having to go further towards the Double Tree at the Hilton with all our suitcases and to then discover the entrance to Clayton was on the other side.
Positive section of review
Felt very welcome, got good tips on where to go to check out local castle ruins and had a delicious breakfast. Absolutely stunning view over the ocean. If you are very lucky you could see some whales. But even without that it is definitely worth to stay there.
Positive section of review
Very comfortable. Phil was absolutely amazing. Made us feel very comfortable. I was ill and he went out of his way to provide additional support. Cannot thank him enough. We stayed there as it was convenient to travel to other places along the coast.
Negative section of review
Bit difficult to find as GPS didn’t even show the village. Once we got there quite easy to find.
Positive section of review
Gorgeous place since the refurb and the Owner's and all staff were respectful and the Fairy Falls Salad was Super fresh and the Chips for the wife were served nice and hot.
Negative section of review
Mirror in the Bathroom was busted but not an issue for myself and the wife.
Positive section of review
It was very clean, lots of places to plug electronics in, good location and good value for money.
Negative section of review
Unfortunately, King's Cross/St Pancras is a noisy area, not so good for the light sleeper.
Berwick-Upon-Tweed, United Kingdom
Positive section of review
Very central only a short walk to train station, town centre, beaches, amazing
Negative section of review
Not a lot ..noisy seagulls
Positive section of review
Great location close to every thing you need and to get around
Negative section of review
It was a bit dated to what we were expecting. And there were 60+ stairs to get to the room
Positive section of review
Located near the beach, not too far from town
Negative section of review
So many rules and requirements delivered without any human contact at all
Positive section of review
Short walk from the centre of york
Negative section of review
Very small room and even smaller bathroom and lots of cobwebs