1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
It’s closeness to the castle. Lovely decor in bedroom and bathroom. Delicious toiletries. Excellent breakfast. Great to have such an iconic historic venue on site and with easy access. Beautiful surroundings and superb gardens. The most impressive element to the visit was the staff. We have never experienced such welcoming, helpful, happy and accommodating staff anywhere. From reception to guides to restaurant staff and gardeners they could not be faulted. So lovely to experience.
Negative section of review
Bedroom rather small but it was listed as small so can’t really complain! Not much storage or room for luggage. Wardrobe not long enough for long dresses. Restaurant evening menu rather limited.
Positive section of review
Gorgeous and comfortable apartment, newly fitted out to a very high standard. It’s tastefully done and everything is lovely quality- my friends were staying in a larger family apartment and that was superb . It had everything I needed for a short stay and the host Jayne was so kind and helpful. The situation is in a peaceful village with some great amenities and an excellent bus service to the Lakes only a stone’s throw away.
Negative section of review
There was nothing I disliked at all, apart from having to leave!
Positive section of review
Staff attitude Bed, bedding pillows. Hot hot water Clean Actually within North terminal Gatwick.... which is, of course, without any scenic vistas, but following 28 hour flights / waiting was utter bliss.... plane to shower to snoozing in 40mins....
Negative section of review
Little worn... could probably do with a refurbished.... but overall very acceptable.
Positive section of review
All the facilities were excellent everything you needed was at hand. The staff were so friendly and helpful which we found very useful as we were new to the area which helped us to get the best from our visit.
Negative section of review
Nothing at all
Positive section of review
Perfect location. Clean and new property. We had trouble with the entry and electronics/tv, but the wifi was excellent.
Positive section of review
The staff were amazing. The place was spotless. The food was wonderful.
Negative section of review
Carrying our cases up 4 flight's of steps to our room. We were on the top floor so it could do with either a porter or a lift.
Positive section of review
Absolutely everything it was fabulous Can’t wait to go back
Negative section of review
All A*
Positive section of review
Location 2 mins from Earls Court station Price
Negative section of review
Room was too warm & AC a bit noisy
Positive section of review
Absolutely nothing
Negative section of review
Everything
Positive section of review
Staff were polite
Negative section of review
Loud, could here next room ver clearly. Card machines had broken in bar which meant had to get pre auth on credit card to get food and drink. Waiting for 15 minutes to do this and then had to wait another 15 minutes to queue again at the bar by which time was too late .