1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Didn't have the opportunity to eat at the hotel, as I was very busy and the location? I don't know also left early and came late for sleep. But plan to go back another time. Thanksfor having me.
Negative section of review
I didn't have the time but next time .
Positive section of review
The hotel is easy to get to via public transit. The rooms are spacious (kitchenette is a nice bonus). Beds are clean and comfortable.
Negative section of review
The drying rack in the ensuite was rusty; could use replacing.
Positive section of review
Loved the room.s they were so comfortable and ckeanand well decorated . The staff were very helpful and bar area lovely.
Negative section of review
I didn't really like the coffee machines in the room. They were quite difficult to use .would.have preferred a kettle .
Positive section of review
Great location as we were spending our time in York city only, everything we needed was in walking distance.
Negative section of review
The breakfast room did get very busy, as expected ( we were told this on arrival and, I believe it mentions this on the information sheet) but, friends that we were with could not get a table and had to carry their breakfast through the lobby to the bar area and eat their meal there ☹
Positive section of review
Had to find a cheap stay for 1 night in the area, this place was ok for that.
Negative section of review
I got a bed on the 3rd floor of a bunk bed, and I truly don't understand how one is supposed to make the sheets of the 3rd floor bed while having to sit on it. Makes no sense.
Positive section of review
The beds were comfortable and the location was quiet
Negative section of review
It’s was extremely dirty - blood stains on the bathroom door and mould on the window sills. My son also got a lot of bites after being in the bed. When reported to staff they were not interested at all
Positive section of review
Excellent location and very friendly helpful staff
Negative section of review
Cutlery was not sharp enough to cut our steaks in the restaurant and we were not supplied with enough toilet paper
Bishops Stortford, United Kingdom
Positive section of review
Food at event. Facilities. EV Car charging
Negative section of review
Bar staff asking us to move as other guests wanted to sit and eat. They should have set the other guests up away from the bar
Mathon, United Kingdom
Positive section of review
Beautiful house, clean and comfortable.
Negative section of review
It would be helpful to have a bigger sign outside! The en-suite electric showers aren’t very powerful.
Positive section of review
Location and attention to detail
Negative section of review
No bread bin, Microwave too high, no outside space