Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The First Collection at Jumeirah Village Circle, a Tribute Portfolio Hotel
- “Everything was perfect, we loved it”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pantanal Ranch Meia Lua
- “Alooana and Segundo are the best hosts anyone could hope for. The stay is completely tailored to you, including meals and activities. The animals on the ranch are incredible! I was sad to leave and would love to return!”
Canada

Fairmont Château Lake Louise
- “Stunning location, luxury hotel.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Evas House
- “Super clean property in a perfect location !”
Indonesia

Martas Windows
- “Beautiful property, very silent area still at walking distance from the main streets”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Real Life AOYAMA
- “The host was exceptionally accommodating. We had a few additional needs during the trip, and he was super friendly and helpful. Could not recommend highly enough. Would definitely stay again.”
Malaysia

Quayside Cove Homestay - Corner House Seksyen 29, Shah Alam Rimbayu Netflix Syok TV BBQ
- “The house is cozy, superbly clean, complete furniture and appliances. Suitable for a medium family group of family with kids. Got a shopping mall Quayside Mall at behind and just nearby by the house. Miss Ummu the host was very helpful and easy to deal with.”
Netherlands

Hotel Van Gogh
- “Nice and helpful staff. Comfortable and clean. Good bathroom. Very good location right by the main museums. Some good restaurants, bakeries and street food close by.”
Poland

Freedom Hostel
- “Absolutely perfect! All facilities I could need for a budget trip to visit Poland. As a single female with two young children, I felt safe at all times. Easy to get everywhere - helpful staff, cleaners are thorough and the kids area was really cute and a welcome surprise. Really pleased I did it and I absolutely will visit again”
Portugal

Village Aparthotel By BOA
- “The aparto accommodation was great. The location was convenient to be able to walk around the city, close to the Mercado do Bolhão and right by a metro station if needed. Though the checkin is self-completed there were some staff in the shop area (during working hours) to assist with anything if needed. Otherwise the communication before checkin with door codes, etc. was very easy and convenient. The aparto itself was comfortable, clean and quiet. We would recommend this to anyone wanting a nice aparto style accommodation in Porto with nice restaurants close by (for dine-in or takeaway).”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Gate43 Airport Hotel
- “Very clean facilities and comfortable bed”
Turkey

Innvista Hotels Belek
- “The friendliness from the staff is outstanding, the hotel has everything you need, meals, snacks, drinks always available, fantastic pools and great entertainment for adults and kids”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From RUB 11,870
Arona Guest Hotel
Great Yarmouth, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Martin and Mandy are excellent hosts who will go out of there way to make there guests as happy as possible. Wonderful breakfast. We have already booked our next stay with them. Car parking very good.
- Negative section of review
  
  Nothing.
Reviewed: 30 May 2024 Stayed in May 2024

Terence United Kingdom
From RUB 9,192
Modern Studio Apartment - Vibrant Abbeydale Rd, FREE Parking, Pet Friendly, Netflix
Sheffield, United Kingdom

Average review score: 6.7
- Positive section of review
  
  Instructions with getting the keys were pretty much clear. The host was responsible when contacted Plenty of good restaurants nearby
- Negative section of review
  
  The first impression is that you went on a ghetto. The entrance to the flat is on a back yard above a restaurant and all the smell from cooking is very vibrant up till inside the flat. We arrived in the afternoon. We were supposed to stay 2 nights. I wanted some peace and quiet. That first night we were kept awake until midnight by the very loud noise from the restaurant although on google said that they are going to close at 23:00. After that the nightmare started. The walls are paper thin and you can hear the neighbours and even a whisper. We were able to sleep only between 2:00am to 5:00 am when the neighbour woke up again making terrible noise, banging doors, talking very loud. From the information given to us the neighbour was tenant and was contacted by host however for my peace we decided to leave for the second night as we were there to visit Peak district and we were exhausted from.not resting at all. We had to find a different accommodation. Also we had to be careful when using the bathroom as water was leaking from the ceiling on top of the sink making it hard to brush your teeth. For this money we found Premier inn and stayed in peace our second night there. I do understand this is low budget accommodation but sleep should not be sought as a luxury but as a priority.
Reviewed: 30 May 2024 Stayed in May 2024

Georgiana United Kingdom
From RUB 17,127
Stunning Caravan With Large Decking Area And Its Very Own Hot Tub, Ref 95025sw
Tattershall, United Kingdom

No reviews yet
- Positive section of review
  
  The living room was a great size and the double bedroom also great. The hot tub was amazing.
- Negative section of review
  
  The caravan wasn’t clean on arrival we had to clean - we tried to hoover but it did not pick up anything. The dining table needs replacing as the top was wobbly and large chips in it. The decking had a large hole and the table and decking area were dirty. We also found the third room really small.
Reviewed: 30 May 2024 Stayed in May 2024

Victoria United Kingdom
From RUB 3,844
Carrington House Hotel
Bournemouth, United Kingdom

Average review score: 5.8
- Positive section of review
  
  Overall neat and clean , basic facilities. Staff was helpful.
- Negative section of review
  
  Not enough car parking space. There were no towels in the room .. had to ask to provide.. There was no daily cleaning of the rooms. No phone in the room. Pathetic local wifi. Charging point for mobile not available near the bed side. No room fridge.. TV remote control .. not user friendly.. TV screen size is not matched with the size of the room.. Table tennis rackets need to be changed.
Reviewed: 30 May 2024 Stayed in May 2024

Abdul United Kingdom
From RUB 11,870
Belgrave Sands Hotel & Spa
Torquay, United Kingdom

Average review score: 9
- Positive section of review
  
  Great location. Ample parking and very clean
- Negative section of review
  
  Road past hotel can be very noisy at night
Reviewed: 30 May 2024 Stayed in May 2024

John United Kingdom
From RUB 7,631
The Orwell Hotel
Felixstowe, United Kingdom

Average review score: 7.7
- Positive section of review
  
  The beds were comfortable
Reviewed: 30 May 2024 Stayed in May 2024

Helen United Kingdom
From RUB 19,314
Spacious Industrial style Apartment
London, United Kingdom

Average review score: 9.4
- Positive section of review
  
  So calm and peaceful..
- Negative section of review
  
  Leaving
Reviewed: 30 May 2024 Stayed in May 2024

building United Kingdom
From RUB 16,392
Kings Head Hotel
Cirencester, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Lovely old building
- Negative section of review
  
  We took out two dogs and didn’t know about the £20 per dog per night rate that they charge for this!!! There was no information about this on the website nor did we get anything for this. Had we of know about this extra £40 per night we would probably had stayed somewhere else. This place is sold as dog friendly but clearly not
Reviewed: 30 May 2024 Stayed in May 2024

Gary United Kingdom
From RUB 19,026
Beechwood Nook- Crown Lodges
Crawshaw Booth, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Lovely property.
- Negative section of review
  
  All great.
Reviewed: 30 May 2024 Stayed in May 2024

Tom United Kingdom
From RUB 6,218
The Lodge
Newbury, United Kingdom

Average review score: 8
- Positive section of review
  
  Location
- Negative section of review
  
  Room was quite small, ok for single person but not a lot of space if there are 2 of you
Reviewed: 30 May 2024 Stayed in May 2024

Hannah New Zealand