1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
lovely period property. Well staffed, clean and easy check in. around a 10 min walk from Canary Wharf tube.
Negative section of review
Iron didn’t work. replacement iron was cheap and awful and burnt my dress :-(
Positive section of review
Breakfast was lovely although alot smaller than previous visits.
Negative section of review
Couldn't check in until 4pm unless we paid more, then had to be out by 10.30 next morning as we only stayed one night this was no good for us. The lift was broken, the shower the noise was unreal when you turned it on I have videoed this as it was so loud, the room was grubby too, cant get a seat on an evening in the bars either! we have stayed at the lyndene lots of times previously and always enjoyed our stay! It will be our last! When speaking to the lady at reception we got no help at all and all she said was its OK when I said we wouldn't be returning, it certainly was not OK!
Positive section of review
Outstanding customer care from a member of staff called Pam:)
Negative section of review
Happy with everything
Stratford-upon-Avon, United Kingdom
Positive section of review
Great location, nice merge of the old and new building.
Bishop Auckland, United Kingdom
Positive section of review
it had everything we needed and was nice and warm
Negative section of review
nothing
Positive section of review
Good breakfast and comfortable mattresses.
Negative section of review
Shower wasn’t working, however there was also a bath.
Positive section of review
location, breakfast was good
Negative section of review
sadly the housekeepers omitted to clean the room both days and communication fell down when reported.
Positive section of review
Lovely comfortable room
Positive section of review
Location
Negative section of review
No hot water for shower, we were told there was no problem and it was likely people showering at the same time. Attempted at 4pm, 6pm and 6 am and water ran cold despite tap to sink being hot. Shortly after check in member of staff walked into our room without knocking apologising and saying the room hadn’t been checked in too…
Positive section of review
Nothing
Negative section of review
Bathroom light not working. Person crawling in attic trying to fix it. Only solution was to accept it had to be on all night. Debris from roof in bath. Awful dated decor and furniture. Like a pre 1950s lodging house. Awful. Didn’t stay for second night. Would request immediate refund.