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How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • Mövenpick Hotel Jumeirah Beach

    - “Friendly and professional staff. Any requested help comes really fast. Special thanks to Kawsar who cleaned our room on the 13th floor.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Golden Tulip Porto Vitória

    - “Excelent Breakfast, very good.”

  • Canadas Best Value Inn & Suites-Castlegar

    - “The staff were great. Very helpful.”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Salvatore's Island House

    - “We loved everything about staying at Salvatore’s house. Eleni was the most friendly and accommodating host we’ve met on this 3 month holiday. Location was absolutely perfect in the steps of little Venice and in the heart where restaurants and shops were. Amazing place.”

  • Kelingking Mesari Villa and Spa

    - “We really had a beautiful and peaceful stay in this villa. It is just 5minutes walk from Kelingking beach point of view. It was perfect because we can watch the sunset everyday from there. The staff was always so nice and made everything possible for us.”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Nihon Seinenkan Hotel

    - “Amazing hotel!! Great location right next To baseball stadium and national stadium (where olympics were held) - we watched a baseball game from our room :-) short walk from subway station (5 mins) and same distance to trendy Jingumae area of Tokyo with lots of good restaurants and coffee places. Huge room - biggest during our trip. Great amenities - DHC products in bathroom.”

  • De Sky Suites KLCC Kuala Lumpur

    - “location opposite of twin tower”

  • BnB 't Ambacht - Boutique Hotel

    - “very very nice service from stuff. help a lot about the options in the area around. junnet is a full of helping. we will come again.”

  • Hotel H15 Luxury Palace

    - “Everything. Spa is fantastic too.”

  • Sintra Marmòris Camélia

    - “Really cute and charmy room and building, excellent service, wonderful breakfast”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Ma Guesthouse Chiang Mai

    - “I felt like a member of the family there, as if I were at home ❤️ This place made my stay even better, and I can't wait to come back again. I already miss Chiang Mai and especially this place”

  • Orient Occident Hotel Istanbul, Autograph Collection

    - “What an absolutely beautiful hotel! It is very conveniently located within walking distance of most tourist attractions. The breakfast was simply the best we have ever had at a hotel, with such a spectacular view! Special thanks to the team at the Roof Mezzepotamia restaurant (Fulya, Aram, Ōtepe, Enes and Fatih) for the friendly service. The reception staff went out of their way to assist us with any requests. Abrek Öce and Batikah Cicim were simply superstars. We thouroughly enjoyed our 5 day stay and would most certainly return when travelling to Istanbul!”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • Lansbury Heritage Hotel

    London, United Kingdom

    Average review score: 8.7
    • Positive section of review

      lovely period property. Well staffed, clean and easy check in. around a 10 min walk from Canary Wharf tube.

    • Negative section of review

      Iron didn’t work. replacement iron was cheap and awful and burnt my dress :-(

    Reviewed: 12 June 2024 Stayed in June 2024
    laura United Kingdom
  • Lyndene Hotel

    Blackpool, United Kingdom

    Average review score: 7.7
    • Positive section of review

      Breakfast was lovely although alot smaller than previous visits.

    • Negative section of review

      Couldn't check in until 4pm unless we paid more, then had to be out by 10.30 next morning as we only stayed one night this was no good for us. The lift was broken, the shower the noise was unreal when you turned it on I have videoed this as it was so loud, the room was grubby too, cant get a seat on an evening in the bars either! we have stayed at the lyndene lots of times previously and always enjoyed our stay! It will be our last! When speaking to the lady at reception we got no help at all and all she said was its OK when I said we wouldn't be returning, it certainly was not OK!

    Reviewed: 12 June 2024 Stayed in May 2024
    leanne United Kingdom
  • Denewood Hotel

    Bournemouth, United Kingdom

    Average review score: 8.6
    • Positive section of review

      Outstanding customer care from a member of staff called Pam:)

    • Negative section of review

      Happy with everything

    Reviewed: 12 June 2024 Stayed in June 2024
    Mary United Kingdom
  • Hotel Indigo - Stratford Upon Avon, an IHG Hotel

    Stratford-upon-Avon, United Kingdom

    Average review score: 9.2
    • Positive section of review

      Great location, nice merge of the old and new building.

    Reviewed: 12 June 2024 Stayed in June 2024
    Kiser Switzerland
  • Number 4

    Bishop Auckland, United Kingdom

    Average review score: 9.4
    • Positive section of review

      it had everything we needed and was nice and warm

    • Negative section of review

      nothing

    Reviewed: 12 June 2024 Stayed in June 2024
    Mark Australia
  • Tal Y Don Hotel

    Barmouth, United Kingdom

    Average review score: 8.4
    • Positive section of review

      Good breakfast and comfortable mattresses.

    • Negative section of review

      Shower wasn’t working, however there was also a bath.

    Reviewed: 12 June 2024 Stayed in June 2024
    Jayne United Kingdom
  • Thanington Hotel

    Canterbury, United Kingdom

    Average review score: 8.3
    • Positive section of review

      location, breakfast was good

    • Negative section of review

      sadly the housekeepers omitted to clean the room both days and communication fell down when reported.

    Reviewed: 12 June 2024 Stayed in June 2024
    Peter New Zealand
  • Macdonald Linden Hall Hotel, Golf & Spa

    Longhorsley, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Lovely comfortable room

    Reviewed: 12 June 2024 Stayed in June 2024
    Alison United Kingdom
  • George Hotel

    Hexham, United Kingdom

    Average review score: 7
    • Positive section of review

      Location

    • Negative section of review

      No hot water for shower, we were told there was no problem and it was likely people showering at the same time. Attempted at 4pm, 6pm and 6 am and water ran cold despite tap to sink being hot. Shortly after check in member of staff walked into our room without knocking apologising and saying the room hadn’t been checked in too…

    Reviewed: 12 June 2024 Stayed in June 2024
    Anneka United Kingdom
  • The Premier Lodge

    Morpeth, United Kingdom

    Average review score: 6.4
    • Positive section of review

      Nothing

    • Negative section of review

      Bathroom light not working. Person crawling in attic trying to fix it. Only solution was to accept it had to be on all night. Debris from roof in bath. Awful dated decor and furniture. Like a pre 1950s lodging house. Awful. Didn’t stay for second night. Would request immediate refund.

    Reviewed: 12 June 2024 Stayed in June 2024
    Alison United Kingdom