Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Hilton Dubai The Walk
- “We had the two bedroom sea view apartment. It was extremely spacious, exceptionally clean and the hotel is in a fabulous location.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

L'Homme de Rio Boutique Hotel
- “Tranquil Hotel in Great location, very friendly and helpful staff!”
Canada

Motel Chelsea
- “Loved the flamingo room! So many fun things to look at plus really pleasant lighting options. The room and bathroom were both pristine. The bed was very comfortable with a variety of pillows to snuggle up with - much appreciated!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Alizea Villas & Suites
- “Very friendly family run business, sunrise view from our room, swimming pool a bonus, convenient location in quiet location within 10 minutes walking distance to Fira town centre and all the action”
Indonesia

The Vira Bali Boutique Hotel & Suite
- “Great location the staff where very friendly and helpful. Beds were comfortable. Rooms were good size. Breakfast was great”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Rishiri Greenhill Inn
- “Staff were friendly and help assisted to ensure that things went smoothly”
Malaysia

Motel Seri Mutiara
- “Room is clean... Reasonable for price ... Suitable for my big family”
Netherlands

Moxy Amsterdam Schiphol Airport
- “My flight was delayed and I was stressed. The guy at reception Peter from the Czech Republic was absolutely brilliant and changed my mood. Many thanks.”
Poland

Hotel Indigo Krakow - Old Town, an IHG Hotel
- “Lovely breakfast, very helpful staff, very central location”
Portugal

Casa da Nogueira
- “Casa Nogueira is a beautiful property, extremely comfortable and fully equipped to a very high standard. The property has fantastic views of the countryside, a great pool and garden area. The whole place is exceptionally peaceful yet less than 5 minutes to Tomar. We had a wonderful stay and highly recommend. We will be visiting again as its only a short 90 minute drive from Lisbon.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Avista Grande Phuket Karon - MGallery
- “1. Amazing kind staff 2. Efficient airport transfer (paid extra) 3. Really nice breakfast and yummy restaurant on site 4. Location is perfect - the beach opposite has such nice sunsets”
Turkey

Ayasultan Hotel
- “Location is perfect, staff is friendly and rooms are comfortable”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From ¥46,018
Whitby Boutique - Market Quarters
Whitby, United Kingdom

No reviews yet
- Positive section of review
  
  A beautiful , tastefully decorated, and appointed place in the most central location with everything quite literally on your doorstep. Comfortable beds with lovely linen, warm and cosy with a gorgeous shower. A traditional old building that has been well designed with a lovely hamper on arrival.
- Negative section of review
  
  The most central location and old building presents adjacent (bedroom windows directly 20ft from the market hall clock) means that the chimes which continue through the night ensure you don't loose track of time, but you do loose your sleep. The traditional glazing and sash windows can not sadly mitigate the noise from the hourly chimes or the night time music and foot traffic- an unavoidable drawback.. Providing guests with some earplugs could be a little token touch to help. Nevertheless, whitby tires the most seasoned of walkers and after night one, tiredness took over somewhat. We did ask for a later check out, owing to the lack of sleep this would have eased the sleepless night. It was disappointing this couldn't be facilitated as it would be in keeping with the "boutique" standard the property deserves.
Reviewed: 3 June 2024 Stayed in June 2024

Ashley United Kingdom
From ¥19,808
New Lanark Mill Hotel
Lanark, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Great location in the world heritage site’s old mill. Nicely restored building and friendly staff. Bedroom was comfy and large. Also spotless.
- Negative section of review
  
  Food and bar service was rather slow and disorganised. Maybe not enough staff. Several things on the menu unavailable.
Reviewed: 3 June 2024 Stayed in May 2024

Chris United Kingdom
From ¥21,808
Newmarket Cosy Stay
Newmarket, United Kingdom

Average review score: 9.4
- Positive section of review
  
  The location was perfect for exploring Newmarket and close to where we needed to be. The accommodation was very comfortable and well equipped.
- Negative section of review
  
  The house was a little chilly but to be honest wasn't really an issue. Just put an extra layer on.
Reviewed: 3 June 2024 Stayed in May 2024

Angela United Kingdom
From ¥17,007
Sutherlands Hotel
Gateshead, United Kingdom

Average review score: 8.2
- Positive section of review
  
  Staff was great, the room was clean and comfortable and the bar downstairs had live music on Sundays
- Negative section of review
  
  Noting not to like
Reviewed: 3 June 2024 Stayed in April 2024

Silvestre United Kingdom
From ¥16,006
The Plough
Alnwick, United Kingdom

Average review score: 8
- Positive section of review
  
  Double charged at the property and 5 weeks later no response through them or booking.com!!
Reviewed: 3 June 2024 Stayed in May 2024

hayley United Kingdom
From ¥10,272
Hampton By Hilton Liverpool City Centre
Liverpool, United Kingdom

Average review score: 7.9
- Positive section of review
  
  The location is perfect, the room was great and very comfortable.
- Negative section of review
  
  The only thing we didn’t like was breakfast, we stayed for 3 nights and every morning there was barely any food for breakfast. People were almost fighting for a slice of bread. There wasn’t any eggs available. Staff were running around to keep up with the demand but it was never enough and we felt sorry for them.
Reviewed: 3 June 2024 Stayed in May 2024

Filipe United Kingdom
From ¥10,604
Mermaid, Ipswich by Marston's Inns
Ipswich, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Close to where we needed to be , pub onsite was handy
- Negative section of review
  
  Pub was a little expensive and breakfast wasn’t great
Reviewed: 3 June 2024 Stayed in May 2024

Sammy United Kingdom
From ¥53,821
The Dilly
London, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Perfect location in the heart of London
- Negative section of review
  
  Room very nice but a little bit noisy due to kitchen exhaust fan
Reviewed: 3 June 2024 Stayed in May 2024

Luigi Italy
From ¥15,206
The Marquis Inn
Aberdare, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The breakfast and staff.
- Negative section of review
  
  The bedding was a bit dated.
Reviewed: 3 June 2024 Stayed in June 2024

Coleman United Kingdom
From ¥11,705
Highfield Hotel
Middlesbrough, United Kingdom

Average review score: 8.1
- Positive section of review
  
  basic
- Negative section of review
  
  small breakfast portions small room. dog in the breakfast area.. not feeling that vibe. not worth the price
Reviewed: 3 June 2024 Stayed in May 2024

Jae Trinidad and Tobago