1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Hotel was exquisite, luxurious, view from the room of the beautiful gardens. Staff were very friendly and helpful.
Negative section of review
N/A
Positive section of review
I liked the advertised price on booking.com as I use this often to book pet friendly hotels most weekends.
Negative section of review
When I arrived at the property they refused our stay because they said “no longer a pet friendly hotel” This hotel is still taking pet friendly bookings off other poor holiday makers like myself because payment is required in full to book a stay. I am still waiting for my money to be refunded but haven’t even had as much as an apology even though I have called on numerous occasions for which I am told a manager will call me back (EVENTUALLY) IT HAS BEEN OVER A WEEK UPTO NOW AND STILL NO REPLY OR REFUND
Positive section of review
The room was very comfortable, with good facilities. The service was excellent and the staff courteous.
Negative section of review
My only slight niggle is that the two Nespresso pods that I tried produced acceptable cups of hot water - untainted by the taste of coffee. Perhaps some instructions on the use of the particular machine could be provided.
Positive section of review
On site parking. Excellent hosts. Great location in town centre. Comfy bed. Hot powerful shower.
Positive section of review
Landlady & landlord and staff are amazing Nothing is to much trouble! Food is amazing
Positive section of review
Unfortunately had to leave to early to have breakfast had to catch a flight left at 4am.
Negative section of review
Nothing that I can think of.really enjoyed
Positive section of review
Staff were nice and accommodating- tried best under circumstances
Negative section of review
Rooms are cramped and basic, although clean enough. Breakfast was not good. Shortage of staff and delivery of unappetising and cold, ranging from undercooked bacon and sausage to overcooked eggs were on offer. Our American Akita (food mad) refused the sausage on offer -note, he has eaten food from dropped litter on street beforehand! Unfortunately, we paid for three nights via Booking.com in advance. We wanted to leave after 4 hours in room but were informed that we would not be refunded for leaving after one night. If you don’t mind roughing it for a night- it is OK but not an abode to stay for longer periods. Will never return- if you want to visit Ullapool for a few days I would advise a decent B&B. Staff were nice and did their best.
Positive section of review
Great location friendly staff. Parking outside
Negative section of review
Everything good
Positive section of review
Nice big bed and breakfast was very nice
Negative section of review
Location and price
Positive section of review
Breakfast was great, host exceptional