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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
For what we paid, this hotel was ok value for money and in a good location to get to the arena. The room was fairly clean with a few small issues and check in/check out was easy. The room was as basic as expected, we had gone for the cheap option. Walls looked freshly painted and the floor was nice and clean. Staff were really nice and friendly.
Negative section of review
Whilst we weren't expecting much due to the price paid, the room could certainly have been a little cleaner. One bed had loads what looked like dirt under one of the pillows and another duvet cover had cigarette burn holes. However the linen did look freshly washed, just a bit worse for wear. Would have benefited from a kettle or at least some glasses for water but there was tea/coffee downstairs. Noise from the bar area went on until the early hours with people outside being loud which might have been disruptive for light sleepers.
Positive section of review
The bus stops right outiside the hotel and it is ideally situated for walking to the airport in the morning. There was a quiz on in the bar when we arrived which looked fun. Maybe coulf do with another member of staff in the bar. Room was good.
Negative section of review
Only downside was a small queue at the Bar.
Positive section of review
Great location. Good value for the area. Parking availability. Comfy beds
Great Langdale, United Kingdom
Positive section of review
Nice location,good breakfast,helpful and friendly staff.
Positive section of review
Good breakfast, clean well equipped bedroom; friendly host
Negative section of review
Stairs to room not so good for those with limited mobility
Positive section of review
Very modern, liked the style of the room, very quiet
Negative section of review
No other space to relax, just bedroom and dining room for breakfast
Positive section of review
Spacious accommodation and wonderful garden.
Positive section of review
Location was good and bedding was clean.
Negative section of review
Very disappointed, firstly you get about 20 generic email and texts asking you the same questions about check in time, who is staying etc without getting an acknowledgement of your response before you even arrive. Check in is a 8-10 min walk to a shop, which is fine but once arriving at the shop I was given the wrong code to pick up the keys so I had to call up to get the correct code. On arriving at the apartment, there was loud building work in the flat complex which I think should have been mentioned to us, this doesn't look like it will end any time soon. There was supposed to be a spare key in the apartment but it wasn't there, after calling up I was asked to send a message instead which obviously no-one responded to so quite unnerving where the other key is. The fridge doesn't work and there was a mouldy milk carton in it which left us with an awful smell and we had to go and put it in the bin outside. The apartment was dusty, the bins had rubbish in them and the sofa bed is old and uncomfortable. They ask for a £25 nonrefundable payment as a security deposit before you stay which is shocking given that the fridge didn't work. After I had returned the keys, I was told I hadn't returned them which I replied to and heard nothing back.
Llandrindod Wells, United Kingdom
Positive section of review
Staff were friendly and helpful
Negative section of review
Atmosphere. Enamel cooking equipment to eat off. Asked for Tartare sauce to go with scampi and told mayonnaise was the same thing
Positive section of review
Modern, relaxing
Negative section of review
Shower had a strange pressure changing situation