Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Armani Hotel Dubai, Burj Khalifa
- “The best experience ever definitely coming Back”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Tabas - Renata Edifício - Vila Buarque
- “Perfect, high variety. Very healthy breakfast. Staff was very friendly and helpful”
Canada

White House
- “The house is stunning, very high quality finishing, nice neighbourhood, the host is super friendly and helpful! Would love to stay here again :)”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Piraeus City Hotel
- “Rooms were beautiful and comfortable. Staff very friendly and helpful.”
Indonesia

Interconnection Hostel
- “It’s so close to the airport”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Sting
- “This place was great! Affordable and they give you so much - a massive bathtub for two, huge comfy bed, all the amenities you could ask for and more, so many perks. The receptionist was lovely. Very glad we stayed here, one of the loveliest hotels we've stayed in. Conveniently located in Asakusa, you're never far from anything, Senso-ji just nearby and quick transport into the city centre.”
Malaysia

Flora by Crossroads Hotel
- “Easy access to public transport, near KL. The staffs was very friendly, easy check in and check out process and had a very decent stay.”
Netherlands

Grand Canal Boutique Hotel
- “Friendly staff was most helpful.Loved the apples and snacks with fantastic coffee.It was such a treat.”
Poland

Luciano Old Town - City center, Patio & Parking
- “Amazing location very spacious with great balcony and huge TV.”
Portugal

Faro Clara Suites
- “Great position free parking 5 min walk away nice & modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Copacabana Jomtien Beach Condo 中天海滩寇芭酒店公寓
- “its a brand new high rise condo with an amazing view. Right at the beach and next to the nightmarket and many bars and restaurants. The owner is very helpfull and reacts almost ommediatley if you have questions. Smooth check inn and very good instructions”
Turkey

Jasmin Elite Residence & SPA
- “The place was fantastic. Great, huge breakfast. Spotlessly clean. Very kind and welcoming staff, who completely doted on our 9 month old daughter. The location on the quieter end of Gumbet was fine and only a small hike over the hill to a lovely swimming spot that looked into the castle. The pools and the spa were an added bonus. Would highly recommend”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 131
Home Away From Home - Contractors & Leisure
Sheffield, United Kingdom

Average review score: 9.1
- Positive section of review
  
  The location for us was perfect just around the corner from Tamper Sellers Wheel where we had our wedding. Walking distance to town but in a quiet area. The parking was convenient. The apartment was a good size. The balcony was nice.
- Negative section of review
  
  The communication wasn't great. I was asked twice how I wanted the beds making up and both times I said twin however when we arrived it had been made a double. The dishwasher was broken and there was water in the bottom that smelt so bad. I reached out twice during the stay to see if we could try to fix the problem and even tried to call the owner but I had no reply. It is definitely starting to need some TLC, wallpaper peeling off and the balcony door is difficult to shut once opened. The front door lock is very stiff too.
Reviewed: 13 June 2024 Stayed in May 2024

Kirkland United Kingdom
From € 243
Staycity Aparthotels Edinburgh West End
Edinburgh, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Excellent location if wanting to stay within walking distance of the centre. Especially if you are visiting Murrayfield stadium for an event then this is ideally located for that but still within walking distance to the centre
- Negative section of review
  
  We were up for Taylor Swift like all accommodation it had been excessively hiked to a captive market but this is more the industry to be fair than the accommodation. That said the location was worth the high cost
Reviewed: 13 June 2024 Stayed in June 2024

Rebecca United Kingdom
From € 127
Heeton Concept Hotel - Kensington London
London, United Kingdom

Average review score: 7.4
- Positive section of review
  
  The hotel is very well situated in relation to the subway station and restaurants and shops nearby. The bed was comfortable and the bathroom was clean and on the small side, but fine.
- Negative section of review
  
  The exhaust fan in the bathroom was very noisy when switched on.
Reviewed: 13 June 2024 Stayed in June 2024

VEE Mauritius
From € 128
Sycamore Bungalow
Perranwell, United Kingdom

Average review score: 9.6
- Positive section of review
  
  A great location handy for both south and south west Cornwall. The bungalow was spacious with everything we needed and a few welcome extras. We were well looked after by the hosts.
- Negative section of review
  
  Reaching the property entailed a narrow unsealed, potholed byway which was probably not for the faint of heart. But once arrived, it was well worth it.
Reviewed: 13 June 2024 Stayed in June 2024

David New Zealand
From € 181
Cool Dalston studio with balcony and gym
London, United Kingdom

Average review score: 9.6
- Positive section of review
  
  The location was perfect for trains and buses. Visited family in Hackney who live close by. Brilliantly appointed with everything we needed. Safe, secure and very comfortable.
- Negative section of review
  
  Nothing. It was perfect.
Reviewed: 13 June 2024 Stayed in June 2024

Alan Australia
From € 18
YHA Liverpool Albert Dock
Liverpool, United Kingdom

Average review score: 8.6
- Positive section of review
  
  1.good location: 6 mins from coach station 10 mins from city center and sea view. 2.very tidy, no humidity 3. met another 4 girls we had good talk
- Negative section of review
  
  Curtains is needed and metal bed makes noises
Reviewed: 13 June 2024 Stayed in June 2024

Jinyu United Kingdom
From € 142
Cedar Villa Guest House
Inverness, United Kingdom

Average review score: 8.5
- Positive section of review
  
  Location is very convenient, staff are very friendly and helpful, breakfast is good.
- Negative section of review
  
  My own fault, but be aware, as I didn't realise that a private bathroom was different to ensuite bathroom, so I had to leave my room and go up and down a few stairs to use the bathroom in the middle of the night. I hate to write something negative when the staff were so nice, but my room was very tired. Outdated bedding and very uncomfortable bed with sloping mattress, complete with springs/inners that go boing when you roll over, so sleep quality was not good.
Reviewed: 13 June 2024 Stayed in June 2024

Carolyn Australia
From € 107
The Waterside Hotel and Leisure Club
Manchester, United Kingdom

Average review score: 8.3
- Positive section of review
  
  spa/pool facilities are refreshing and clean, onsite parking and thats about all
- Negative section of review
  
  A small double bed is more like a slightly oversized single, getting a drink at the empty bar was hard work and the breakfast, whilst just replenished the eggs were cold, sausages under cooked and the bacon rubbery. in the room there was controls for cooling which did absolutely nothing, the shower wasn't great and you have to leave the door open when using the toilet or it hits your knees.
Reviewed: 13 June 2024 Stayed in May 2024

Helen United Kingdom
From € 295
Foresters House
Whitby, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Amazing location, free parking passes, comfortable beds, good kitchen and lounge
- Negative section of review
  
  Bedrooms very small for the rooms ith double bed, no allocated parking, lots of rules to follow regarding checkout
Reviewed: 13 June 2024 Stayed in April 2024

Gothgirltravels United Kingdom
From € 275
Harrow House
Berwick-Upon-Tweed, United Kingdom

Average review score: 9.7
- Positive section of review
  
  The location is fabulous. Decor and furnishings very elegant. Easy parking.
Reviewed: 13 June 2024 Stayed in May 2024

Gary United Kingdom