1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We told the girl on reception that we were staying because we were getting married. She upgraded our room for free and allowed us to use the carpark too! She also added late check out on our booking for free she was like the gift that kept on giving!! Outstanding customer service she made us feel so spoilt
Negative section of review
Nothing
Positive section of review
the staff went out of their way to do all possible to make sure our kids had a great time and even at breakfast made them special waffles and brought to our table so we didn’t have to wait for them. The name of the staff member which did this was Manoj, who was ever so helpful and chatty to the children.
Negative section of review
the Shower overfilled over the side and wet the floor which then we had to use most of the towels to clean it up
Positive section of review
All of the staff were so accommodating to our party of 6 and we weren't the most organised of groups either. The small details with the kids' breakfasts and how they were able to move our room last minute as my Mum has limited mobility was very much appreciated!
Negative section of review
Nothing
Positive section of review
Pleasantly surprised that a Weatherspoons hotel could be so good. Didn’t hear any after hours noise despite being right in the centre of town. Really positive experience 😊
Positive section of review
Clean. Excellent location to everything. Lovely garden to relax in. The most accommodating hosts.
Negative section of review
N/A
Positive section of review
I loved the swimming pool and the evening entertainment and the three course evening meal.
Negative section of review
a disappointment was wall plugs in the corridors were left turned on. Just a H&S Thing
Positive section of review
Beautiful hotel. Wonderful rooms. Fab garden. Excellent food
Positive section of review
The location was excellent and good value for money.
Negative section of review
It was hard to find but once we found it everything was excellent but that could of been down to us over thinking things
Positive section of review
the location and facilities are brilliant
Positive section of review
Lovely apartment, very central
Negative section of review
showers weren't great. poor water flow Windows and balcony door were dirty inside. Communication from hosts was up and down