1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
Fabulous apartment with elegant, beautiful rooms. Communication was excellent with the helpful owners and free parking in Brighton is ( as we have discovered) like finding gold at the end of the rainbow! Delicious toiletries to try in the generous bathroom. Comfortable beds. What more can I say. Exceptional value and perfect for us, travelling to view student accommodation with our son. If ever we return to Brighton, this is the only place we will stay. Its so good that I almost don't want to tell the rest of the world to go there...but really, you should!
Negative section of review
Cafetiere but no ground coffee...had I known, I'd have brought my own but that is trying hard to find something to say here. Nothing but praise for this great place.
Positive section of review
First off, the location was AWESOME! It was so close to everything! We LOVED that the property itself was "old" in that everything was perfect! The views were wonderful! One would expect some quaintness when renting an apartment in a city with such history. All of the amenities/features were as stated. The property manager was in touch with us regarding our concerns and needs.
Negative section of review
The booking listing and information about getting into the property stated we would contacted "24 hours before" to give instructions for entering into the facilities. We were not given that information until an hour or two before we arrived, and this was after we had tried to email/text the contact person. We were having connectivity issues because of travel, but we weren't having connectivity issues 24 hours before the stay. So trying to reach someone when we couldn't was very stressful when you are traveling, expecting you will have a room, and yet, you don't know if you will have one! It makes things seems indefinite....As we told the property manager, some things that would have made our stay better would be having explanations of things (location of WiFi password, how to make the shower work correctly, how to work the TV, where to find towels/linens/blankets for the people not staying in the bedroom). We did not let them know of the difficulty we had with the washer/drier: it is a combo. We have never seen that. We though it was neat and saved space and very eco friendly. However, the number of drying cycles needed to dry items takes away from any eco savings. Knowing how to work this correctly would have been much better. In addition, knowing how to work the lock to go into the building would have been helpful. A tenant who lives in the building just happened to walk up while we were entering, and he explained the "quirks" of the door when he saw we were having trouble.
Positive section of review
One of the best holiday homes we have stayed in, spacious, immaculate, comfortable ... everything you need is available ...Great hosts , hot tub a great treat too ...would highly recommend
Positive section of review
Lovely hotel surrounded by plenty of history. Room was immaculate with everything you could want. Lovely to have a coffee maker. Great location by the cathedral.
Negative section of review
Unfortunately was unable to park but there was a car park close by.
Positive section of review
Easy booking and had options for our low mobility family member. Clean rooms and bar area Staff very friendly and helpful of near by tube/train stations
Negative section of review
Nothing bad at all
Positive section of review
The location was excellent, you can see the ferry from the living room. The kitchen and bathroom are both really good sizes, perfect for 2 people.
Negative section of review
Sofa was a wee bit uncomfy, there was no salt and pepper in the flat.
Positive section of review
Proximity to city centre and Arena. Rooms very clean. Everything you could need in property. Very helpful staff.
Negative section of review
The surrounding area is fairly run down. Not enough parking outside house. Local car park didn't seem very secure. Certainly wouldn't park an expensive car there overnight!
Positive section of review
Helpful staff. Good quality food in the restaurant.
Negative section of review
Location
Positive section of review
Location and staff were great.
Negative section of review
Considering the cost of the room it was incredible to find a super king size bed but with two mattresses pushed together. Considering cost again and the huge bathroom very disappointing to find a shower over a bath rather than a quality walk in shower. Just one bottle of water in the room! Towels not exchanged following first night. £490 for room and no breakfast included. Such poor attention to detail.
Positive section of review
Clean and no issues