Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Rove Downtown
- “It’s very comfortable”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Laghetto Stilo São Paulo
- “The eating space in breathtaking, and the shower is incredible.”
Canada

Cornerstone Motel
- “Great location and very nice and helpful staff.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

999 Luxury Hotel
- “Best location, clean, lovely staff, very good breakfast.”
Indonesia

tiny's house
- “The hotel is totally new, with really nice big bedroom. it was so cute it was very clean. all the team was really nice and so helpful. we did struggle to book our boat for Lombok, the team helped me out to book a ticket with the transfer. it has been such a big relief thank to them. i'll definitely will re”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Kawaguchiko Lakeside Hotel
- “Everything was perfect. The room, the location, the onsen, the staff. We have a wonderful stay. And the breakfast was amazing. We had a lovely stay. We will come back.”
Malaysia

Platinum Suites Kuala Lumpur by Cityscape
- “it was a very nice room and very well organized and clean We had a great time. We had a great time I want to say if anyone wants to come here then rest assured you can enjoy your time nicely Many thanks to the authorities for gifting such a beautiful room”
Netherlands

Best Western Dam Square Inn
- “the location is great, the size of the room is great based on europe standards, no carpet in the room, renovated bathroom.”
Poland

Art & Garden Residence
- “Good location for the old town. Extremely helpful receptionist, Mia. Comfortable bed, good sized room, shower easy to use, breakfast very varied in a calm restaurant. All together would thoroughly recommend.”
Portugal

White House Lisbon Hostel
- “The staffs were very friendly Overall everything was neat and clean and thank you to all the staffs for various suggestions”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Ammatara Pura Pool Villa
- “We liked everything.The room was big and spacious, everything was perfect.. I can recommend”
Turkey

Plat Inn Hotel Taksim
- “It was very clean and we felt very safe. The location is ideal. The staff is nice and kind. If we were to travel again to Istanbul, we would choose this hotel over and over again. Great value.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From € 155
The Beacons Guest House
Brecon, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Room 15 was spacious and spotless. En-suite was lovely and little touches like Cotten wool and hand soap and crisp white towels made the difference. Breakfast was delicious and plentiful. Great car park to the rear. Ideal for walking into Brecon. The staff made it for us. So friendly and bubbly and couldn’t do enough to help.
Reviewed: 5 June 2024 Stayed in June 2024

Eileen United Kingdom
From € 142
Number 8 Cheltenham
Cheltenham, United Kingdom

Average review score: 9.8
- Positive section of review
  
  Great location, in a quiet area but only a few minutes walk from the centre of town; The Yellow Room was very comfortable and has everything you could need; The bathroom was absolutely stunning, with a massive bath and plenty of natural light; Delicious breakfast cooked to order; Lovely hosts and easy check-in and check-out.
Reviewed: 5 June 2024 Stayed in June 2024

Pauline United Kingdom
From € 197
Macdonald Lochanhully Resort
Carrbridge, United Kingdom

Average review score: 7.8
- Positive section of review
  
  After reading some of the reviews I was contemplating cancelling my booking, luckily I didn't do it. The restort is really nice, quiet and feels very private. Yes, you can tell that it has been around for sometime, but it didn't have any impact on the quality of my stay there. I would go back there again.
- Negative section of review
  
  Seemed that some facilities were closed for refurb, but I was offered a voucher to use facilities nearby. It didn't have any impact on my stay as I was hiking and travelling for most of the time anyway and used the resort as the rest hub.
Reviewed: 5 June 2024 Stayed in June 2024

Karol United Kingdom
From € 79
Best Western Valley Hotel
Ironbridge, United Kingdom

Average review score: 8.1
- Positive section of review
  
  The location of hotel was beautiful, short walk to iron bridge. Very pretty looking hotel from outside. Nice traditional tiles in the corridors. Comfortable bar and nice garden. Comfortable bad and pillows.
- Negative section of review
  
  The fire doors bang allot, they need to be on open hinges that close if there is a fire. Or soft closures. The shower cubicle was dirty around the bottom. The breakfast area felt dated and unloved. I felt it was a shame as this could be an amazing hotel with more attention to detail. At present I would say it’s a comfortable hotel which is a bit dated in places.
Reviewed: 5 June 2024 Stayed in June 2024

Emma United Kingdom
From € 132
Cromwell Arms Country Pub with Rooms
Romsey, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Excellent location for Paultons Park, we really enjoyed our stay. Rooms were beautifully decorated, friendly service. Delicious food for breakfast and dinner - thank you!
Reviewed: 5 June 2024 Stayed in May 2024

Fatimah United Kingdom
From € 133
Heron's Rest
Cressbrook, United Kingdom

Average review score: 9.8
- Positive section of review
  
  It was a quaint adorable cottage in a wonderful location. We had a fantastic time and really enjoyed our stay. Also incredibly dog friendly which is a big bonus for us!
- Negative section of review
  
  Nothing to say
Reviewed: 5 June 2024 Stayed in June 2024

Elsa United Kingdom
From € 201
The Stronlossit Inn
Fort William, United Kingdom

Average review score: 7.9
- Positive section of review
  
  Overall, a nice place to stay. Dinner was fairly good and the rooms were comfortable, clean and tidy.
Reviewed: 5 June 2024 Stayed in June 2024

John New Zealand
From € 70
Durham house hotel
Gateshead, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Everything was great. Owner was very helpful and bfast was freshly made and gd choice
- Negative section of review
  
  Nothing
Reviewed: 5 June 2024 Stayed in June 2024

Matt United Kingdom
From € 129
2 Chatsworth Riverscape Apartments - Peaceful apartment in great location with free parking overlooking the Gannel just a short walk from Newquays incredible beaches and local amenities
Newquay, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The Host was very welcoming & helpful. Lovely location & apartment.
- Negative section of review
  
  The whole apartment felt cool. The heating cannot be adjusted & everything felt damp. Clothes were extremely difficult to dry inside.
Reviewed: 5 June 2024 Stayed in June 2024

Christine Australia
From € 164
Loch Earn
Inverness, United Kingdom

Average review score: 8.7
- Positive section of review
  
  Good room, all facilities, parking, breakfast excellent
- Negative section of review
  
  Out of town, car necessary for transport, room good but needs interior designer input, felt impersonable.
Reviewed: 5 June 2024 Stayed in June 2024

Paul Australia