1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We were elated by the hospitality and experience we had in this charming property. The restaurant served a delicious breakfast and the bar served fantastic negronis and espresso martinis. The facilities and attention to detail were excellent. We wish we could’ve stayed longer!
Negative section of review
not applicable
Positive section of review
Spacious and stylish apartment It is very well located, being close to the bus and train station and a short walk from the center.
Negative section of review
Various rules and restrictions and high deposit.
Positive section of review
Lovely hotel in a beautiful location. Everyone was helpful and friendly. Breakfast was excellent. Room was very comfortable.
Positive section of review
Smart modern hotel; Very clean and tidy; Staff very attentive and pleasant; Breakfasts very good with large choice.
Negative section of review
The first night our room was only a little larger than the double bed! It was difficult to walk around it and suitcases could only be opened by placing them on the bed. After complaining, we were moved to a larger room the next day. This room was not big but quite adequate and an improvement.
Positive section of review
The location was amazing. The bathroom was also great.
Negative section of review
Noisy, lots of humming from fridge and air con, right next to train tracks so you’re waking up as soon as the train starts. Not comfortable beds with dirty pillows - have gotten a stye from two nights of staying. Blinds don’t have a seal so light comes into the room in the mornings very easily. No table/desk to eat or work from so have to eat in bed or eat standing which is not ideal. Room was absolutely tiny too so very bad value for money.
Positive section of review
Good sized room and large en-suite bathroom
Negative section of review
Staff on front desk rushed through paperwork and didn't tell us how to find our room!
Weston-super-Mare, United Kingdom
Positive section of review
Location good. Staff good.
Negative section of review
Room was very tired. Needed decorating. Lift not working. Had to climb stairs to the top floor.
Positive section of review
Excellent restaurants
Negative section of review
Only 1 lift as the other is under maintenance. Waiting time is high. Response to telephone calls not too prompt.
Positive section of review
Cheap and cheerful
Negative section of review
The deposit when you book
Positive section of review
The spa is lovely
Negative section of review
For the price people expect more the restaurants are OK but nothing exceptional