1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Lovely room with unsuite, very comfy bed and pillows, tea making facilities. Quiet location. Claire is great host. She wasso helpful in giving USA lift to and from the party we attended. She didn't ask for any money to do this for us but we felt it only fair to give her taxi fare. Continental breakfast was served in the dining room and all was presented beautifully.
Negative section of review
Not sure
Positive section of review
Lovely location on the coast with a sea view. Nice to have a bar where you can chat to other guests before going out to dinner in Helmsdale. Can recommend The Mirage restaurant and its seafood platter. Good breakfast.
Negative section of review
Nothing.
Positive section of review
Friendly staff on arrival, clean, ample sized room for 3 adults and being on the 8th floor meant quiet from no outside noise.
Negative section of review
The over zealous security guard in reception, asking whether we were staying when we walked through the door, telling us we couldn’t eat our takeaway in the bar - it was late so presume no food was being cooked at that time even though we were buying drinks from the hotel.
Positive section of review
Easy entry, car parking, all very clean and lots of space. Basics left in kitchen and fresh muffins!
Negative section of review
Shower very slow to drain, and shared garden not mentioned.. a man sitting out in it in the morning so we didn't really feel we could go out there. Need a new teapot!
Positive section of review
The property was easy to find and in a nice quiet location. The lodge was quite spacious.
Negative section of review
The property wasn’t as clean as I would of hoped. There was pet hair in the bedding and the cooking materials provided I had to clean all before use. There was also no where to hang up wet swimming things in the property or even no hooks outside and I only got told 20 minutes before check in that towels weren’t provided which luckily we were just leaving so could pack them. There was no items to clean the floor with as my kids did cause some crumbs etc from eating but there was no brush or anything to clean this up which was a bit poor.
Brighton & Hove, United Kingdom
Positive section of review
Location perfect for stag weekend nice room and very clean. Good experience checking in
Negative section of review
The Sunday breakfast was a shambles. There was no hot food available at 9 am. The two staff did their best to restock but that took time with the hot food cooling.
Wellesbourne Hastings, United Kingdom
Positive section of review
Upgraded to suite in the Manor House that was amazing, like having an apartment!
Positive section of review
Ideal location in relationship to project we worked on.
Negative section of review
Wi-Fi connection was not great
Positive section of review
Location was great and the room was very spacious
Negative section of review
I was on the first floor and you could hear tons of noise from the street to the point that I had a hard time sleeping most nights
Positive section of review
Beautiful setting and friendly staff