How does it work?
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It starts with a booking
It starts with a bookingThe only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
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Followed by a trip
Followed by a tripWhen guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
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And finally, a review
And finally, a reviewAfter their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Recent reviews
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Thistle London Heathrow Terminal 5Average review score: 7.3
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Positive section of review
We stayed just one night before flying out of Heathrow. We shared a family room with three single beds and it was comfortable enough for the one night with good beds and a decent shower. We spent the evening in the restaurant/bar which was pleasant and spacious.
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Negative section of review
There wasn't a lift so we had to carry our suitcases up two flights of stairs which was a little difficult for myself (at 5ft) and my 80 year old mum. The hotel publicises that it has trained its staff to help with luggage but the man on reception had no intention of helping us - he was very dismissive and just told us that there was no lift so we'd have to carry our suitcases up the stairs. The hotel is clearly a three star hotel and was not costly so we were aware than it wouldn't be luxurious but we wouldn't have stayed if we'd have realised it didn't have a lift or porters.
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The Britannia Inn & Waves RestaurantAverage review score: 9.3
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Positive section of review
We loved everything about the property. Location great . Room immaculately clean , comfy bed , fluffy towels . Decor nice . Staff friendly and helpful . Food delicious .
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Negative section of review
Nothing
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The Christopher Hotel, EtonAverage review score: 8.9
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Positive section of review
Good location right in the village of Eton with parking available on site, albeit at a cost. Good breakfast and helpful staff. Bed was comfortable.
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Negative section of review
This is a very old establishment and although the units have been updated at some time we thought ours was dark, tired and dusty.
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Renaissance London Heathrow HotelAverage review score: 8.2
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Positive section of review
Staff service was excellent. It is good to have a shop on site. Rooms comfortable and clean. Very quiet. Felt safe as a female travelling alone
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Negative section of review
My wife, whom I booked the room for, hard of hearing so interacting with staff on reception caused an issue for me as desk was quite deep. However the staff member was excellent and patient
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The Shippon, Parc yr Odyn, Pentraeth, Anglesey LL75 8ULAverage review score: 9.4
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Positive section of review
Location was perfect and the cottage was very comfortable.
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'The Retreat' - Stylish one bedroom apartment in Holt, NorfolkAverage review score: 9.7
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Positive section of review
How clean everything was.
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Negative section of review
The small bathroom
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Holiday Inn Sittingbourne, an IHG HotelAverage review score: 7.5
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Positive section of review
The staff were excellent
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Negative section of review
The pillows were super hard. I had to but some
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White Hart Inn
Brightling, United Kingdom
Average review score: 8.8-
Positive section of review
Friendly staff
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Negative section of review
It is advertised as being in Brightling but it isn’t it’s in the boring village of Netherfield. The room is bleak and very dated in decor, absolutely no feel of comfort or luxury. Cheap curtains and bedcover. View is interrupted by ugly modern roof and outdoor cool room. All night a thrum of a machine kept us awake, I think it was a fridge as it stopped and started. Bed wasn’t comfortable. Hard and no comfy mattress topper. Wildly overpriced.
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Ruskin HotelAverage review score: 9
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Positive section of review
Location.
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Negative section of review
Cleanliness
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Signature Townhouse London Hyde ParkAverage review score: 7
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Positive section of review
all good,
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Negative section of review
just breakfast was a bit the same every day. if guests are Muslim like me its a bit hard to eat.
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