1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
We loved this elegant, beautifully decorated hotel. Our rooms were all light and spacious and ours (I had made the booking) was upgraded. The food was superb, both for dinner and breakfast. There was a lot of variety to suit all tastes. (Our party included vegetarians and vegans.) The staff went out of their way to be helpful: we were a party of 11 having a family reunion and it was wonderful to be served dinner in a private room, at a round table, which made conversation so much easier. Our visit coincided with a wedding, but when we wished to go outside, tables and chairs were removed for us from the terrace on to a large grassy area, which was ideal for the boys of 11 and 14 (and adults too!) to play football and badminton. Nothing was too much trouble for the staff, not even packing up a special pillow for collection that had been inadvertently left behind. It was a wonderful stay.
Negative section of review
Nothing. It was a perfect night away.
Positive section of review
We stayed at York House Hotel while attending a wedding and had a great stay. The owner, Michael, was very accommodating with our request to check in early to allow us time to freshen up for the wedding reception. The room was very clean and comfortable and had everything that we needed. The breakfast was exceptional with quality ingredients and a lovely continental selection to help ourselves to as well. We will definitely stay here again when next in Whitley Bay.
Negative section of review
Our bathroom was on the small side, we’d usually share the bathroom but it wasn’t big enough for 2! But for a short stay this wasn’t a problem.
Positive section of review
Location fantastic, the views from the terrace across Wensleydale are beautiful. The room was very comfortable and the range of teas and coffees supplied was good quality and varied. Fresh milk too ! The drawing room and public areas stylish and relaxing, staff very helpful and friendly.
Negative section of review
Our room had no view of the countryside but was the last available of that type - not a complaint, just the only thing that wasn't perfect!
Positive section of review
It was extremely clean and tidy. Location was excellent. We used when visiting Cardiff to see Pink at the Principality stadium. Could not have been better located and everything within walking distance.
Negative section of review
Could have done with a Dustpan and brush and a corkscrew. And more glasses. There were 4 of us and only 3 tall glasses.
Positive section of review
Room was a good size and plenty of storage. Sit outside the bar for some drinks and was really nice with great staff
Negative section of review
The bathroom door didn’t shut properly, black mould around the shower tray, sink tap was loose and main door was thing and simple
Positive section of review
All good, very pleasant stay Natasha was very helpful and friendly 😀 Breakfast great👍
Negative section of review
It was further out of the town than we thought but that was our bad research as nothing was within walking distance, apart from a nice old pub around a mile away but a lovely village setting.
Positive section of review
Beautifully presented, very clean and in a great location
Negative section of review
Parking was a bit tight but we coped
Positive section of review
Rooms well modern and everything you needed and more
Negative section of review
A little to far out of City Centre but it was exactly what I wanted and affordable as Pink was in town
Positive section of review
The location
Negative section of review
We stayed 4 days and they didn’t make our beds or change our sheets once, we had to go to reception to get towels and toilet paper
Positive section of review
Location
Negative section of review
Overpriced for what it was. Breakfast was a disappointment, first bite of scrambled egg revealed half a peppercorn.