Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Burj Crown 2BR Apartment with Panoramic Burj Khalifa View
- “Perfect view and location”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Pequi hostel
- “Great location to explore everywhere in Floripa and close to supermarket, restaurants, bus station. Friendly staff who are happy to help with everything and create social events. Comfortable rooms, very clean, good facilities. Really enjoyed our stay!”
Canada

Fox Motor Inn
- “Everything was excellent. This is our favourite place to stay when our final destination is too far to drive in 1 day. We have stayed many times in the past and the experience is always great!”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Hotel Ideon
- “Location is amazing just 2 min walk to local beach and restaurants”
Indonesia

Khamara Nusa Penida
- “Exceptional, right on the beach. Excellent hospitality from all but especially from manager Agung. Restaurant offer lot of very delicious food for breakfast, lunch or diner. Rooms are clean with balcony or terrace and view on the beach and Bali. If no clouds you can see mountain Agung. All what you need is to come and enjoying. What you see on the picture, you get this and even more better is when you at beach and look around 360 degrees !!!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hotel Brighton City Osaka Kitahama
- “Very helpful staff, beautiful and comfortable room for the money”
Malaysia

乔治市世纪酒店 The Century Boutique Hotel George Town
- “the personal was super friendly, they give you a bottle of water and change your towels every day. the room is cosy and clean. the pool is a plus. the location is also really good, near everything by feet.”
Netherlands

Fletcher Hotel-Restaurant ByZoo Emmen
- “I stay often at the Fletcher and it is always an enjoyable stay. I can't fault it.”
Poland

Apartamenty Marco 3-Bis- Przy Dworcu-Stare Miasto-Super Wi Fi
- “Excellent location. Bus and railway stations are close. Supermarket is behind the corner. Walking distance to Old Town. Mall 300 m away. Fast WiFi. Good communication.”
Portugal

Village Aparthotel By BOA
- “The aparto accommodation was great. The location was convenient to be able to walk around the city, close to the Mercado do Bolhão and right by a metro station if needed. Though the checkin is self-completed there were some staff in the shop area (during working hours) to assist with anything if needed. Otherwise the communication before checkin with door codes, etc. was very easy and convenient. The aparto itself was comfortable, clean and quiet. We would recommend this to anyone wanting a nice aparto style accommodation in Porto with nice restaurants close by (for dine-in or takeaway).”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Siam Beach Resort Koh Kood
- “Lovely and quiet, you basically have your own beach! Great restaurant, managed to eat something different every night.”
Turkey

Istanbul Midpoint Hotel
- “Nice breakfast. Comfortable room. Lovely amenities. Plenty of water In room. Friendly staff.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From CNY 323
The Burlington Hotel
Eastbourne, United Kingdom

Average review score: 6.9
- Positive section of review
  
  Has a great all you can eat breakfast for £10 and the location is perfect staff seem to be friendly .. location is right near the seafront which is great it also has a Little market clothes,bags and great street food only a 3min walk to the pier. I stayed just so I could see what Eastbourne was like. And it’s quite nice didn’t get to explore the whole thing like I wanted to because I got really sick ..
- Negative section of review
  
  I stayed in room 229 The heating didn’t work and also the shower was blocked but that’s a small fix it happens … I didn’t know at the time that the heater wasn’t working I tried the switch on the wall and went to sleep and through the night it was just so cold like ice, I got really cold through the night, I kept tossing and turning. I woke up around 7am my throat was hurting, and 48 hours after I left the hotel I ended up in hospital with a severe chest infection just on one side by the heart.. I did inform a member of staff that the room had made me really I’ll and I asked if it was possible to stay a few hours more to try rest because I had a 2 1/2 hour Drive home. I don’t think they believe me cause on checking out I heard them talking about it but anyway I bet they will now .. I asked if I could stay a little bit longer to try and recover, the hotel offered a late check out for 1pm with an additional charge of £25 on top to stay a couple of hours more.. At that point I was feeling really I’ll not good at all I ended up sleeping in my car outside the hotel just to try and get my bearings so I could drive home .. but I just couldn’t drive till later .. but all in all it’s a lovely hotel. A little old-fashioned but has a great location, with a little market and seafront but the room just made me really ill and now I have to take medication and antibiotics because I have a severe chest infection but only in one lung.
Reviewed: 28 May 2024 Stayed in May 2024

Danielle United Kingdom
From CNY 1,034
Holiday Inn Manchester Airport, an IHG Hotel
Hale, United Kingdom

Average review score: 8.8
- Positive section of review
  
  As a Coeliac the staff in the restaurant when informed of this got me to fill out a disclaimer form, then put a card on table informing all staff of this fact. Excellent service.
- Negative section of review
  
  The hidden service charge in restaurant.
Reviewed: 28 May 2024 Stayed in May 2024

Peter Australia
From CNY 306
Clifton Hotel & Bar Newcastle
Elswick, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Excellent welcoming on arrival friendly staff an helpful. Excellent facilities. Good off road safe parking.
- Negative section of review
  
  Nothing which I can't say normally.. dint have any issues an to be honest if I did I reckon staff would of gone out there way to help rectify them.
Reviewed: 28 May 2024 Stayed in May 2024

shaun United Kingdom
From CNY 573
The Barn - Ilkeston- Close to M1-A52 Long Eaton - Nottingham - Derbyshire - 500Mbs WiFi!
Ilkeston, United Kingdom

Average review score: 8.4
- Positive section of review
  
  It was really quiet considering it’s opposite a roundabout, spacious and was really nice stai.
- Negative section of review
  
  Nothing it was really good.
Reviewed: 28 May 2024 Stayed in May 2024

Jamie United Kingdom
From CNY 923
Booking Urban at Halstead
Halstead, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Very modern apartment, very clean, secure parking, everything you need.
Reviewed: 28 May 2024 Stayed in May 2024

David United Kingdom
From CNY 1,497
Livestay Affordable En-Suite Studio Rooms in London, N14
East Barnet, United Kingdom

Average review score: 8.9
- Positive section of review
  
  Very clean and it had everything you needed and more
Reviewed: 28 May 2024 Stayed in May 2024

Emma Ireland
From CNY 630
Cosy Home Away from Home
Seven Kings, United Kingdom

Average review score: 7.7
- Positive section of review
  
  Clean properly big sitting area and peace full rooms
- Negative section of review
  
  -
Reviewed: 28 May 2024 Stayed in May 2024

mahammed United Kingdom
From CNY 683
Thistle London Heathrow Terminal 5
Hillingdon, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Convenient for access to Heathrow
Reviewed: 28 May 2024 Stayed in May 2024

Caroline United Kingdom
From CNY 1,200
Peace Home
Watford, United Kingdom

Average review score: 7.2
- Positive section of review
  
  Great location
Reviewed: 28 May 2024 Stayed in May 2024

Manoj United Kingdom
From CNY 631
Rooms in Inverness
Inverness, United Kingdom

Average review score: 6.9
- Positive section of review
  
  No breakfast
- Negative section of review
  
  Ran out of toilet paper and there was no extra roll of toilet paper
Reviewed: 28 May 2024 Stayed in May 2024

Jean Canada