Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

The S Hotel Al Barsha
- “Omar from housekeeping was the absolute best. He does his job to royalty expectation. Always with a smile and very discreet. He made my stay amazing I wish u could take him back to London He was the absolute best. Also the food at the hotel was outstanding shout out to the chefs and lastly the pool staff one who was covering for someone for a couple of days was so funny and professional He will be missed.”
Australia

Liberty One
- “The price the view of the city skyline from my 18th floor. Everything is modern, clean and no central heating to suffocate you. Just a heat pump in your room and fresh air on the balcony which is fully accessible”
Brazil

Hotel Astoria Copacabana
- “Location is great! Also, I would like to mention the receptionist Gabriel, he was very helpful and kind. Please give him a raise!”
Canada

Shenstone Motor Inn and Restaurant
- “Everything what was provided as their offered services. Especially the owner's behavior and ready to help nature!! Feels like a family member It's more than worth it..”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Hotel Imperial Paris
- “Everyone was very friendly and accommodating. Our room was a fantastic family suite and had plenty of room for our family of 4.”
United Kingdom

Bamflatt Farm Bed & Breakfast
- “Breakfast was 10 out of 10 Gorgeous,good quality and hot.”
Greece

Augusta Studios & Apartments
- “Great location, lovely balcony views. Comfortable and spacious apartment. George the host/owner was very friendly, helpful, and reliable throughout. Provided with an abundance of food and activity recommendations. Easy check-in and check-out process. No noise or lighting issues. Room was cleaned daily. Would definitely come back here!!”
Indonesia

ValStar Hotel Canggu
- “The staff is amazing. They really make sure you have the best stay ever. Yudi from the bar was super kind”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Yudanaka Seifuso
- “Rooms were really spacious and you have access to private onsen baths. We had dinner there (which needs to be reserved beforehand), which was truly amazing, we highly recommend having the meal along with the room!”
Malaysia

Ceylonz Suites by MyKey Global
- “The room had an amazing view and was clean. The rooftop pool was the highlight - it was stunning :) would highly recommend this to others !”
Netherlands

Citiez Hotel Amsterdam
- “Very nice staff Nice modern hotel Very clean Tram right outside to get into Amsterdam central”
Poland

Antique Apartments Old Town
- “The apartment is beautiful everything you need and right in the centre on the town so everything is easy to get to . If you are staying on Golebia street you check in at the main reception and from there it is a 5 minute walk thru the square to the accommodation. This is the 2nd time we have stayed there and I would highly recommend it . You do need to go up a flight of stone stairs so if you have mobility issues then this is not for you .”
Portugal

Holiday House
- “Really clean house, good owners, would recommend.”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Mandarin Oriental, Bangkok
- “I had a wonderfull small holiday at Mandarin. It was a first experience for us at this hotel group and for sure we will try the Mandarin in other cities from now on. We had a deluxe premier room and it was very spacious, very clean, large bathroom. I appreciated the treats we received when we entered the room (fruits and candies), a personalized hand-written note, the butler’s 24h service, the sound system, the beach/pool bag… We asked for a specific higher-floor room with view towards the Icon Siam Mall and we received just that! It felt that we were trully taken care of! The pool was a good retreat after visiting the city with a perfect blend of private and nature. The ice-cream “on the house” offered at noon was a cool bonus. We could use the facilities and pool untill afternoon when we left for the airport and it was a great rest before the flight. We rented a car with deuver for Ayutthaya and it was great. The driver Kid always offered us cooling cold napkins with great smell when we finished visiting temples. He was a good guide and we had the most one could do in this 7 hour tour. Breakfast is delicious and with a variety of foods. Omlette was delicious! The boat to cross to the mall is a big plus! … and it is very nice to just take a ride. Loved everything!”
Turkey

Aktaş Lights Hotel
- “I liked everything. The hotel, stuff & breakfast.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From SAR 681
The Trout at Tadpole Bridge
Faringdon, United Kingdom

Average review score: 8.1
- Positive section of review
  
  The Trout at Tadpole Bridge is in a lovely setting! Our room was in a courtyard. It was very spacious, comfortable and immaculately clean. The staff were very helpful. There were many thoughtful extras....eg: a welcome letter and info folder, a bottle of iced cold water on arrival,(there were also bottles of water in the room), different teas and fresh coffee, fresh milk, plenty of lovely toiletries.... The evening meal food was good however the poached eggs,smoked salmon and hollandaise sauce at breakfast was the best ever!
- Negative section of review
  
  Nothing.
Reviewed: 20 June 2024 Stayed in June 2024

Maria United Kingdom
From SAR 452
Savannah Bed and Breakfast
Virginia Water, United Kingdom

Average review score: 9.4
- Positive section of review
  
  I didn't have breakfast as I had a very early workday to get to. My room was large and en-suite - plenty of outlets for electronic charging, tea kettle w/tea, coffee, TV, nice toiletries and soft towels. The bed was comfortable. David and Helen were great hosts, very friendly and accommodating.
- Negative section of review
  
  One improvement might be a fan in the bedrooms - it wasn't an issue as it cooled down at night but in the heat of summer this would be a plus.
Reviewed: 20 June 2024 Stayed in June 2024

Razfis United Kingdom
From SAR 424
Hornington Manor Luxury Shepherd Huts
York, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Quirky shepherds huts, individually themed, with excellent facilities. Lovely location. Peaceful and exceptionally comfortable. Fabulous shower, with toiletries provided, and big fluffy towels Very good kitchen facilities, with everything you need.
- Negative section of review
  
  There is nothing to dislike.
Reviewed: 20 June 2024 Stayed in June 2024

Linda United Kingdom
From SAR 1,545
Woods Cottage
Evershot, United Kingdom

Average review score: 9.3
- Positive section of review
  
  A comfortable cottage in a very quiet rural location with spectacular views over open farmland to the rear surrounded by wildlife. Owners very friendly and welcomed us personally. They were always available.
- Negative section of review
  
  There is currently no internet connection at the property which was not a major problem for us but could be off-putting for some. It is understood that this situation will be rectified soon.
Reviewed: 20 June 2024 Stayed in June 2024

Roger United Kingdom
From SAR 595
Seabrin
Aberystwyth, United Kingdom

Average review score: 9.4
- Positive section of review
  
  We were met by the host who couldn't have been more helpful. Talked us through everything that we needed to know about the apartment as well as advice about the local area
Reviewed: 20 June 2024 Stayed in June 2024

Karen United Kingdom
From SAR 315
Cumberland Hotel - OCEANA COLLECTION
Bournemouth, United Kingdom

Average review score: 7.1
- Positive section of review
  
  The food, the appearance of the hotel, the staff and the outdoor pool. The cleaners did a great job.
- Negative section of review
  
  Review of Cumberland Hotel, Bournemouth by Ian Smith My family and I recently stayed six nights at the Cumberland Hotel in Bournemouth. While our visit had some positive aspects, several issues significantly impacted our overall experience. Our room was very nice and well-appointed, which made our initial impression quite positive. However, we encountered a major problem with the air conditioning unit, which made a very loud dripping noise whenever it was windy outside. I reported this issue to a member of staff, who essentially told me that there was nothing he could do due to the wind. He did not offer us another room and said that, basically, we would have to put up with the noise until the wind stopped. Consequently, during our stay, we had to endure two full days of irritating noise from the air conditioning unit. Additionally, I requested to speak with a manager regarding this issue, but unfortunately, I received no response at all. This lack of attention to guest concerns is not acceptable. Another significant issue was with the hotel's lift. On multiple occasions, the lift's alarm sounded while we were inside, indicating that help was on its way. This can be very distressing, especially for elderly guests, and suggests that the lift may be faulty or in need of maintenance. Despite these issues, I must commend the staff, who were amazing throughout our stay. Their friendliness and professionalism were much appreciated. Additionally, the food at the hotel was fantastic, which added great enjoyment to our stay. One suggestion for improvement would be to place a television in an area where guests can sit and have a quiet drink. We had to go to the next hotel to watch TV during our stay, which was inconvenient. Overall, while the room itself was comfortable and the staff and food were excellent, the unresolved noise issue with the air conditioning and the distressing lift alarms were significant drawbacks to o
Reviewed: 20 June 2024 Stayed in June 2024

Ian United Kingdom
From SAR 354
White Horse Inn
Chester, United Kingdom

Average review score: 8.8
- Positive section of review
  
  Bed was comfortable. Bathroom was clean. Wifi good.
- Negative section of review
  
  Nobody there to greet us on arrival. A neighbour called with a key 20 minutes after check in time of 4pm. Room was freezing cold and no means of heating available. Large dirty stains on the carpet. No one there to offer a drink at the bar or to take a breakfast order. The place is very run down. Beer garden is full of weeds and rubbish. Someone arrived next morning but by that time we had formed our opinion of the place which was not good. We were discouraged from purchasing either meals or drinks and went down the road to another pub for this. Would definitely not stay here again.
Reviewed: 20 June 2024 Stayed in June 2024

Susan Australia
From SAR 792
Sheffield Penthouse with Rooftop Terrace & FREE Parking
Sheffield, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Free parking, central location
- Negative section of review
  
  It wasn't very clean
Reviewed: 20 June 2024 Stayed in May 2024

Shaun United Kingdom
From SAR 524
The Royal Oak Inn
Chichester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Breakfast excellent.
- Negative section of review
  
  GBP 20 for a 2pm, 1 hour early check-in excessive
Reviewed: 20 June 2024 Stayed in June 2024

christopher Cayman Islands
From SAR 429
Crowne Plaza Leeds, an IHG Hotel
Leeds, United Kingdom

Average review score: 8
- Positive section of review
  
  everything
- Negative section of review
  
  nothing all was great
Reviewed: 20 June 2024 Stayed in June 2024

lisa United Kingdom