1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Berwick-Upon-Tweed, United Kingdom
Positive section of review
We had a lovely room on the top floor that was spacious, clean & comfortable. We were travelling as two friends with two dogs and it was ideal. The room was hot but we had a sash window that we could leave open all night. We had a bathroom with only a shower, but that is my preference anyway, and the water was hot, which I appreciated. I often find the water temperature is not hot enough. Breakfast was included and we had a very enjoyable full English. The staff even offered to cook sausages for the dogs. The staff were friendly and very helpful. There are only 3 places that serve food in the evenings on Holy Island and they get booked up weeks in advance. The Monor keeps availability for residents which is necessary.
Negative section of review
Nothing. My only slight issue was that the menu for the evening meal was not to our taste. Luckily, we had pre booked an evening meal at the pub owned by the same people, and it was exceptional.
Positive section of review
Nothing much. The three young waiters on duty were very pleasant and apologetic for the extremely slow service. They did offer us, and the other two tables in the lounge, free drinks and coffee.
Negative section of review
Our room was on the top floor so two long flights of stairs, no lift. Being a very old building the floor of our room had a significant slope, so the beds were also sloping. Surely something could have been done to level the beds at least? The restaurant was obviously not expecting the large coach party that had arrived. We were therefore accommodated in the (draughty) lounge for our evening meal. The kitchen was obviously under great pressure and we had to wait for 45 minutes before our first course arrived. The food was not good.
Positive section of review
room was clean, but air condition and bath room not enough clean
Negative section of review
uncleaned the air condition
Positive section of review
Very clean Good range of breakfast Bed was comfy
Positive section of review
Great location, very spacious for a studio
Negative section of review
Everything was great
Positive section of review
Friendly, clean and excellent location
Negative section of review
Nothing
Positive section of review
Location was great staff very friendly
Negative section of review
Our room was not very clean - I had to wash the bathroom door and handle . Glasses by the bed were dirty It was also very noisy from 6am onwards There was no hand wash or shower gel left in the containers provided and the shower didn’t work properly it was either really hot or cold - couldn’t get in between
Positive section of review
Nothing really stood out for us
Negative section of review
Bathroom didn’t open fully as sink was in way shower room was so tiny you had to walk in and squeeze door shut the window backed onto where everybody walked in to get to rooms and a big motor outside that was very loud tv didn’t really work that well it was so hot not a family room more like just a double room
Positive section of review
Location Restaurant
Positive section of review
Not much
Negative section of review
No towels in the cabin. Restaurant closed and no option for food even though it was offered before booking. Dirty room