Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £143
One bedroom flat, very close to Town center.
Oban, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Comfortable and well appointed throughout with a good shower and comfortable bed. Excellent location and a comprehensive guide to local eateries, pubs and attractions provided. Our first time in a flat as opposed to an hotel and this has changed our view on where to stay on future breaks. Excellent!
- Negative section of review
  
  We had an issue with accessing Netflix but this was more to do with an inconsiderate previous guest rather than the hosts, whom I might add, provided good comms whenever contacted. Did not detract from an otherwise fantastic experience.
Reviewed: 8 June 2024 Stayed in June 2024

Robert United Kingdom
From £130
Old Bank Apartments
Stamford, United Kingdom

Average review score: 9.3
- Positive section of review
  
  Excellent location in the centre of Stamford. The apartment was very well appointed, good quality appliances, everything we needed. Hosts were really easy to communicate with, the instructions on location and getting in where really clear.
- Negative section of review
  
  Nothing
Reviewed: 8 June 2024 Stayed in June 2024

Nicola Australia
From £84
The Pines Hotel
Swanage, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The location is great for walks especially to old Harry rocks and Studland . And it's not too far from town centre either. Book a sea view room to see the sun rise. Breakfast is great Good variety sets you up for the day.
Reviewed: 8 June 2024 Stayed in June 2024

giovanna United Kingdom
From £151
Hendre Coed Isaf Caravan Park
Barmouth, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Stunning views. Accommodation very good. Very clean. Beds comfy. Caravan had everything you needed. Food and service at reception restaurant exceptional. Staff on sight very friendly overall very enjoyable.
- Negative section of review
  
  Pool quite cool even though meant to be heated. Nothing except pool for children to do. My children are 10-15 so they weren’t interested in the play ground and unfortunately no games room. I think if this site had a games room a few arcade games it would be much better. Pool table etc my children did get a little bored at night. There was building works in progress and staff did say it may be a games room but who Noe’s. Over all a nice stay but more adult and very young child orientated.
Reviewed: 8 June 2024 Stayed in May 2024

mandy United Kingdom
From £63
The Waverley Castle Hotel
Melrose, United Kingdom

Average review score: 6.9
- Positive section of review
  
  The building and surrounding grounds are stunning. Location to Melrose is a 20 minute.
- Negative section of review
  
  Food poor. The hotel was clean...enough. Every area needs updating and upgrading.
Reviewed: 8 June 2024 Stayed in June 2024

Jenifer United Kingdom
From £125
Tranquil Oasis Luxe 1-Bed Mews Retreat
Eastbourne, United Kingdom

No reviews yet
- Positive section of review
  
  Quiet location. high standard of bathroom and kitchen
- Negative section of review
  
  Down market area , split level design , bedroom far too small , sofa uncomfortable
Reviewed: 8 June 2024 Stayed in June 2024

ward United Kingdom
From £105
Sonder The Gilbert
London, United Kingdom

Average review score: 8
- Positive section of review
  
  We like the staff, they’re hospitable and helpful.
- Negative section of review
  
  No refrigerator in the room and no breakfast.
Reviewed: 8 June 2024 Stayed in June 2024

Maria Norway
From £45
Berry Hotel
Paignton, United Kingdom

Average review score: 8
- Positive section of review
  
  Comfortable beds. Friendly hosts. Good breakfasts
Reviewed: 8 June 2024 Stayed in June 2024

Timm United Kingdom
From £47
ibis Styles Manchester Portland
Manchester, United Kingdom

Average review score: 7.3
- Positive section of review
  
  Room was very clean and perfect location
Reviewed: 8 June 2024 Stayed in June 2024

Jordan United Kingdom
From £30
The Homestar
Skegness, United Kingdom

Average review score: 8.3
- Positive section of review
  
  Clean and quiet
- Negative section of review
  
  Not enough coffee sachets and room bit small
Reviewed: 8 June 2024 Stayed in June 2024

Victoria United Kingdom