1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Blackout curtains worked really well. The shower was great. We went with a baby and they set us up really well. Check in and out times are really convenient.
Positive section of review
Staff lovely when they were there. Comfortable bed. Mostly clean. Excellent quality and reasonably priced evening meal & breakfast.
Negative section of review
Contactless reception and no vending machine to buy cold drink and snacks on arrival. Arrived at 3pm but had to wait until bar opened at 5pm. Expensive room with cheap tea & coffee and no biscuits.
Positive section of review
This hotel is amazing. I try to stay here whenever I’m in London on business. The facilities, staff and menus are all absolutely perfect.
Negative section of review
N/a
Positive section of review
Amazing cocktails great touch Good location Great information before visit Lovely evening meal
Negative section of review
Noise from nect room all hours very little sleep breakfast not running smoothly had to ask for cutlery no spoons for cereals breakfast not explained e.g get your own toast.
Positive section of review
The loation and facility was far beyond my expectation! Stunning view and good value of money!
Negative section of review
Not so clean if you're quite strict about that. But really worth a while for the environment, view and price.
Positive section of review
Great location. Nice local pub down the street. Great walking to everything.
Negative section of review
Iceland food store - what a strange store, great if you like processed food.
Positive section of review
Cleanliness Has everything we needed Smoothness of check in/check out
Negative section of review
Size was deceiving Was far too hot Bed size
Positive section of review
The breakfast was very good
Negative section of review
The room l was given was in a house along from the main accommodation and in a attic.l am in my 70s and was not expecting to climb 3 flights of stairs and then to find out that the shared shower room was on the landing below, the stairs were very steep and narrow not ideal , so if you wanted to fill the kettle up or go to the toilet you had to go down stairs, l explained l had a bad hip but was told they were full so l couldn’t get another room. The room was very dusty and the curtains were all stained.
Positive section of review
The location was perfect
Negative section of review
It was extremely dirty and when pointing this out to the manager I assume, I was accused of ‘finding things to pick on’ as it wasn’t in my room it was in the communal areas and was spoken to in an extremely rude manner.
Positive section of review
Everything ❤️
Negative section of review
Nothing