Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Remal Hotel
- “Modern and the staff were really always please to help”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Hotel Pousada da Mangueira
- “It's a nice place to stay close to town. The hotel has all the facilities need for your stay.”
Canada

Tilby's Rainbow Cottage
- “Nice and cosy cottage with an excellent sea view and perfect equipment.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Folegandros residence/Karavostasi
- “Everything was amazing and I would totally recommend. The house has loads of space inside and out, the kitchen is well equipped and there’s a washing machine and small dishwasher. Upstairs is a great space with a large bed, loads of storage, modern bathroom and lovely balcony facing the harbour. There’s water, coffee and basic supplies provided, Efthymios picked up and dropped off for the ferry plus he helped arrange a hire car and provided maps and advice. The sea, port and shops are very close and Chora and beyond a short drive. All in all it was perfect and I loved my stay.”
Indonesia

Lumbung Bali Huts
- “Location and friendly staff”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

THE KNOT TOKYO Shinjuku
- “Clean and easy to access, couple of minutes walk to the station entrance. Bakery was busy every morning and very good for a quick bite and dash. Queen room was just big enough for 2 large suitcases. Happily stay here again. Water was refilled everyday.”
Malaysia

Hompton Hotel by the Beach
- “We loved everything about the hotel. They had the softest sheets and the fluffiest pillows. Very spacious bathroom. The living and dining area, which were separate from the bedroom, were well equipped. The suite also had a view of the beach that was simply breathtaking.”
Netherlands

Bed and Breakfast Villa Beldershoek
- “Everything was perfect. It may seem too vague, but it is true indeed. Very clean, cozy and well equipped. The bed was really comfortable. Bathroom and great shower. Nice view of gardens, and very good localization between Hengelo and Enschede (15 min from U. Twente). The host was great as well. It was lovely to spend some time there!”
Poland

Leonardo Royal Hotel Warsaw
- “I stayed for 3 nights and was out for a meeting on my last day of checkout, but I was late by 3 hours to reach hotel and finish all formalities. But the reception staff cooperated so well that they understood the genuinity of the problem and allowed me late check out till 3 PM without any charges.”
Portugal

Apartamento Bela Vista
- “Everything you needed was in this apartment It was very clean and modern”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Zenseana Resort & Spa - SHA Plus
- “Clean and humble employees”
Turkey

Costa Bodrum City
- “Very friendly family hotel with all the facilities. Bearkfast was very good”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £120
Flotnar Hús - Ensuite Rooms
Keiss, United Kingdom

Average review score: 9.3
- Positive section of review
  
  The location is perfect for those doing the NC500 road trip. Less than 10 mins drive from John O Groats and in a very peaceful location just 5 minutes walk from The Village Inn which is really lovely. Our room was gorgeous! Views were spectacular! Breakfast is perfect for grab and go or for relaxing in the communal dining room. The little touches like Quack McSparrow are so appreciated.
- Negative section of review
  
  There's nothing we didn't like. We'll, if we'd known about the hit tub before we went we'd definitely have booked that too!
Reviewed: 8 June 2024 Stayed in June 2024

Gill United Kingdom
From £61
Crosshill House
Glasgow, United Kingdom

Average review score: 7.1
- Positive section of review
  
  For a comfortable, spacious room that's a short train/bus ride from the City Centre, this is very hard to beat at the price. Quiet Location, large room, comfortable bed, very good bathroom, friendly and quick check-in / check-out procedures. I will be looking to use the hotel again, if I need to spend a night in Glasgow. What's not to like!!
- Negative section of review
  
  Noting I wasn't aware of when I booked (e.g. no dining room).
Reviewed: 8 June 2024 Stayed in June 2024

Paul United Kingdom
From £125
ADAIR HOUSE
Ballymena, United Kingdom

Average review score: 9.6
- Positive section of review
  
  Exceptionally well equipped kitchen, good sized comfortable property with garden, off street parking and all within easy walking distance of the town centre with its amenities. That host, Darren was very helpful and answered any enquiries in a positive and timely manner.
- Negative section of review
  
  Nothing.
Reviewed: 8 June 2024 Stayed in June 2024

John United Kingdom
From £149
The Exhibitionist Hotel
London, United Kingdom

Average review score: 8.4
- Positive section of review
  
  The ambiance was good. The staff were friendly. The breakfast was good. Location was fantastic walking distance from museums and the tube station.
- Negative section of review
  
  The toilet in my room was too close to the sink making it difficult to sit comfortably. Cleaning was usually excellent but on one day cleaning seemed to have been done in a hurry that the window was left open and a wet cloth was on the floor of the room. But this was just once so it wasn't a big problem.
Reviewed: 8 June 2024 Stayed in June 2024

Asiri Malaysia
From £119
Luxury 6-8 Berth Lodge
New Milton, United Kingdom

Average review score: 9.5
- Positive section of review
  
  The lodge was spacious and very clean with plenty of space to relax. The site was very quiet and well kept
Reviewed: 8 June 2024 Stayed in June 2024

Brian United Kingdom
From £233
Shropshire Lodges - Romantic Luxury Hot Tub Breaks
Bridgnorth, United Kingdom

Average review score: 9.7
- Positive section of review
  
  Very relaxing stay in a fresh and modern lodge, the hot tub and the sunny balcony really make it special.
Reviewed: 8 June 2024 Stayed in June 2024

Darren United Kingdom
From £89
The Old Bank House Hotel
Grouville, United Kingdom

Average review score: 9
- Positive section of review
  
  Very friendly staff, comfortable rooms, excellent breakfast. Ideal location.
- Negative section of review
  
  The rooms on the top floor, just be careful of the sloping roof
Reviewed: 8 June 2024 Stayed in June 2024

john United Kingdom
From £35
The Grand Hotel
Llandudno, United Kingdom

Average review score: 6.2
- Positive section of review
  
  The bed was comfortable however only 1 pillow so could have been better.
- Negative section of review
  
  Put into a room at the service yard/alley which echoed terribly so we very loud, floors squeaked ridiculously so woken up by people walking down corridors. Couldn’t use the shower as it was either red hot or freezing cold.
Reviewed: 8 June 2024 Stayed in June 2024

Lauren United Kingdom
From £79
Ty Mawr Hotel
Llanbedr, United Kingdom

Average review score: 8.6
- Positive section of review
  
  Nice guests, nice accommodation. Good food
- Negative section of review
  
  The wifi was not working
Reviewed: 8 June 2024 Stayed in June 2024

Francesco United Kingdom
From £95
The Lawrance Luxury Aparthotel - Harrogate
Harrogate, United Kingdom

Average review score: 9.2
- Positive section of review
  
  Beautiful property. Spotlessly clean.
Reviewed: 8 June 2024 Stayed in June 2024

Gillian United Kingdom