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Verified reviews from real guests

How does it work?

  • 1

    It starts with a booking

    It starts with a booking

    The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

  • 2

    Followed by a trip

    Followed by a trip

    When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.

  • And finally, a review

    And finally, a review

    After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

  • DSV Property

    - “They assisted me nicely and great service. Hoping to come back and stay again.”

  • Crowne Plaza Surfers Paradise, an IHG Hotel

    - “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”

  • Bristol The Time Berrini

    - “adorei a presteza do atendente do check in”

  • Pan Pacific Vancouver

    - “It’s just in the cruise port perfect”

  • Kloster Malgarten

    - “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”

  • Sercotel Amister Art Hotel Barcelona

    - “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”

  • Holiday Inn Resort le Touquet, an IHG Hotel

    - “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”

  • The Resident Liverpool

    - “Location price and cleanliness”

  • Hellenic Hospitality House

    - “The location is absolutely perfect! You can reach the main historical places by walking distance. There are a lot of good restaurants, nice surrounding area, a lovely staff and the apartment is amazing, comfortable and cozy.”

  • Sanubari Ubud

    - “This was the one the best places I stayed in Bali. The hotel is small and amazing! The view on the first floor is great and everything is so well arranged. Watermachine in the room was impressive and breakfast delivered to your room every morning. It’s so peaceful and close to a lot of busyness as well. I would definitely come back!”

  • L'Aurora Azzurra -Luxury Suites

    - “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”

  • Hotel Intergate Osaka Umeda

    - “The rooms where spacious, staff were so kind and helpful”

  • Heahtitude - Children Not Allowed

    - “We spent three nights at Heatithude and very much enjoyed it. It is in a small, authentic town half an hour drive from Tanah Rata. Host Dennis is very helpful (he took us in his own car to the scooter rental company on our first day), room is clean and has a nicely decorated attached bathroom and the terrace on the small river at the back of the house is very nice to sit and drink a cup of coffee from the shared kitchen. We recommend this place!”

  • Hajé Hotel Restaurant de Lepelaar

    - “Perfect little place for 1 or 2 night stay. Clean and spacious with super comfy bed. Lovely outlook over the lake and geese and ducks. Great to have a takeaway shop close by for coffee and snacks.”

  • 3V Apartments

    - “Apartments are beutiful, clean and comfortable. Ownew is always online to give any answers or support. Placement is perfect to walk all over the city”

  • The Homeboat Company Albufeira

    - “We really appreciated the atmosphere of Marina de Albufeira with all its small restaurants, terraces, activities and music. Staying in a place like this provides really laid-back vibes. Besides, our Houseboat 8 was provided with everything we needed for a comfortable short-term vacation. It was clean and had all modern facilities. Having breakfast on the front terrace was enjoyable, sunbathing on the upper deck was fantastic. Our huge thanks to every member of the Homeboat Company Albufeira and special thanks to Nana who helped with checking in.”

  • Menshicov Boutique Hotel

    - “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”

  • Shanghai Mansion Bangkok

    - “The property was in a great location, and the decor was fantastic, really beautiful. The staff were superb! They organised early airport transport for me, and a packed breakfast was waiting for me in the morning, as I had such an early departure. Faultless from start to finish.”

  • Vie Cappadocia - Adults Only

    - “It was an amazing experience with a fascinating view and a perfect friendly and very helpful stuff. Breakfast was delicious and hearty, Ayzek is adorable”

  • Jockey Club Suites

    - “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

  • CitySuites Aparthotel

    Manchester, United Kingdom

    Average review score: 8.7
    • Positive section of review

      The apartment was amazing! Had a great view of the cathedral and only a 5min walk into the city centre. Parking was next door and the swimming pool and jacuzzi was very nice. Apartment was clean and spacious, comfortable bed and well equipped. The had a great restaurant in the lobby and the breakfast was extremely tasty. Would definitely come back and highly recommend!

    Reviewed: 6 May 2024 Stayed in May 2024
    Joe United Kingdom
  • Mercure Maidstone Great Danes Hotel

    Maidstone, United Kingdom

    Average review score: 7.4
    • Positive section of review

      Wellness centre Food was amazing ... Phad Thai was best I've ever had Staff were very friendly and accommodating

    • Negative section of review

      Service charge in restaurant Lack of plug sockets by bed and one nearest wasn't working

    Reviewed: 6 May 2024 Stayed in May 2024
    Paula United Kingdom
  • Holiday Inn Express Hemel Hempstead, an IHG Hotel

    Hemel Hempstead, United Kingdom

    Average review score: 8.1
    • Positive section of review

      Location good. Good facilities like parking, breakfast included and some snacks and a bar. Staff were very nice.

    • Negative section of review

      Sadly I had a room right next to the double doors to the floor. People coming and going all through to early hours and the doors really bang, vibrating through got the room. Very disturbed sleep. Also the shower head could do with a descale.

    Reviewed: 6 May 2024 Stayed in May 2024
    Tami United Kingdom
  • The Land's End Hotel

    Sennen, United Kingdom

    Average review score: 8.7
    • Positive section of review

      Undoubtedly best location, nice view, clean room, good coffee machine and efficient hot bath tub.

    • Negative section of review

      Self Service type of service in Restaurant.

    Reviewed: 6 May 2024 Stayed in April 2024
    Kazuhiko United Kingdom
  • Castle Green Hotel In Kendal, BW Premier Collection

    Kendal, United Kingdom

    Average review score: 8.3
    • Positive section of review

      Friendly staff and clean rooms.

    • Negative section of review

      No lift in 1 area where I moved to for second night stay due to standard room been very small. The breakfast was expensive to pay on the day. Should have included with booking. Room service not refilling complementary tea and coffee tray after 1st use and no free drinking water in the room apart from 2 small bottles.

    Reviewed: 6 May 2024 Stayed in May 2024
    Arshad United Kingdom
  • The Whichcote Arms

    Osbournby, United Kingdom

    Average review score: 8.8
    • Positive section of review

      Staff, cleanliness, location

    • Negative section of review

      Couldn’t have our dog to stay, no bedside light

    Reviewed: 6 May 2024 Stayed in May 2024
    Ann United Kingdom
  • The Star Hotel

    Southampton, United Kingdom

    Average review score: 7
    • Positive section of review

      Close to cruise terminal

    • Negative section of review

      Very old and worn. Rooms were sparsely equipped. Using elevator still required navigating many up and down staircases. One was very narrow, causing me to fall while carrying a suitcase. The staff offered to carry the cases downstairs for our departure.

    Reviewed: 6 May 2024 Stayed in May 2024
    Barker Canada
  • The Crown Hotel

    Harrogate, United Kingdom

    Average review score: 7.6
    • Positive section of review

      The hotel was pleasant

    • Negative section of review

      The room was dark and due to loose floor boards made it very noisy, not just in the room but above. The staff were pleasant, but didn't seem to want to be there. Lack of room service

    Reviewed: 6 May 2024 Stayed in May 2024
    Roz United Kingdom
  • Stock Exchange Hotel

    Manchester, United Kingdom

    Average review score: 9.3
    • Positive section of review

      Very smart

    Reviewed: 6 May 2024 Stayed in May 2024
    Alistair United Kingdom
  • West End Guest House

    Kirkwall, United Kingdom

    Average review score: 7.8
    • Positive section of review

      Nothing

    • Negative section of review

      The smell of room deodoriser was overwhelming. It was difficult to find the hotel entry as it was dark when we arrived. There was no floor plan and the number of stairs we had to negotiate to eventually find our rooms was horrendous. They advertise a breakfast to go as long as you put your order in which we did, however this was not available. We made a mistake with our ferry and had to cancel the second night. There was no acknowledgement of the email or an offer of reimbursement.

    Reviewed: 6 May 2024 Stayed in May 2024
    DOREEN Australia