1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
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Stoke on Trent, United Kingdom
Positive section of review
I was there for bussines, so chosen location was simply close to the company where I went. Classic holiday Inn, good facility, breakfast included. Good wi-fi, which they are advertizing.
Negative section of review
Was bit cold there, which is an UK standard, but not for europeans.
Positive section of review
The property itself was perfect, we only had an issue the last night because the heatings downstairs stopped working. But the beds were comfortable and it had everything we needed.
Negative section of review
The property is managed by a third party agency that kept relentlessly sending me emails and messages to confirm my identity etc… and they made me pay another non-refundable 47€ for possible damages after I already paid off the apartment booking. They offered the option to either take 500£ deposit from your card on the event of damages that they would supposedly refund, PLUS a completely unjustified fee of non refundable 12€, or you can pay the 47€ to pay off possible damages. I did not like this arrangement as it sounds a lot like scam. This was the only issue I had with this booking.
Positive section of review
The location was amazing. Property was clean & kitchen was well equipped. Quiet too, considering how central it is. Hot chocolate sachets were nice!
Negative section of review
Property was tired with impractical & uncomfy furniture - although main bed was ok. Main bedroom was very poorly lit with awful furniture & lack of mirrors throughout. Lots of emails prior to check in threatening extra charges. £100 deposit taken a week prior, although refunded quickly. Only 1 teabag with lumpy cartons of milk! Spare pillows stained yellow. Check-in process was bizarre & confusing. If there was better furniture ie: more than one flat, tired 2 seater sofabed, it would be so much better!
Positive section of review
Location muted in terms of the grounds, sitting in middle of an educational establishment.
Negative section of review
Some disappointment with the evening meal.
Positive section of review
It is situated in a small village right by the river with a lovely outside area
Negative section of review
N/a
Positive section of review
Stunning place Lots of interesting decorations and art Great sea view
Negative section of review
Nothing
Downham Market, United Kingdom
Positive section of review
Great location, very clean and its was really relaxing.
Positive section of review
Loved the location and the rooms
Negative section of review
Just a little bit of damp on the walls of the bathroom
Positive section of review
Staff very friendly
Negative section of review
Shower poor .
Positive section of review
food was okay
Negative section of review
Rude staff, indifferent and unhelpful on reception, Dining room staff okay Worst of all - the chipped, worn and very tired furniture.