1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The room was small, but all that was required for a single traveller that went exploring all day. The sink was a bonus, as was the little balcony. A filtered water tap (still and sparkling) was available in the lobby, which was a great money saver. Staff very really lovely and very helpful, one gentleman even carried my bag upstairs for me. The hotel is located in a couple of town houses with lots of character.
Negative section of review
I found the cleanliness of the room a bit lacking, but the overall facilities were quite clean.
Positive section of review
From the moment my daughter and I arrived we were made to feel very welcome. We really enjoyed the restaurant and the food was wonderful.
Negative section of review
nothing
Positive section of review
Amazing view and very comfortable place. Amazing staff, spoke to them and they answered all my question and assisted me to get settled.
Negative section of review
Nothing
Brighton & Hove, United Kingdom
Positive section of review
For someone who's a budget traveller, this is really a good catch! Its location and proximity to everything is also a bonus!
Positive section of review
Central location, close to transport and shops / restaurants. Easy access. Quiet. Feel like home, we will come back :)
Positive section of review
The property was clean and had a good location to the airport
Negative section of review
The customer service was extremely poor, when trying to contact the reception ahead of my booking, I tried for over an hour and was unsuccessful. Then had to contact through the Central reservations. The bed was extremely uncomfortable and the pillows very hard. When I called to ask for a softer pillow, this was then provided to me with out a pillow case and I had to cover it myself. The hotel was extremely noisy and all round a very poor night’s sleep.
Positive section of review
Nice place but a bit expensive in terms of value for money.
Negative section of review
No chocolates for the guests as they mentioned in the room feature and facilities.
Positive section of review
Location is good. Nearby Victoria station. Price is fair.
Negative section of review
Need to carry luggage for 5-6 stairs to get to lift.
Positive section of review
Good location and very nice staff, nice looking building.
Negative section of review
Old rooms, blanket had holes in it, walls were peeling, stains on the carpets. Lower ground room and lots of noise during the day due to construction.
Positive section of review
Breakfast and location were great.
Negative section of review
We were in an older room that hadnt been renovated as yet. The main bed was very noisy when you turned in your sleep which meant we had to put a towel behind the headboard to stop the noisy.