1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Brighton & Hove, United Kingdom
Positive section of review
The host, Tony, was so helpful and welcoming. He messaged us to check everything was okay. He helped with parking permits and a great breakfast recommendation. The hotel was tastefully decorated with a funky vibe. We loved it! The location was great. Lots of eateries and shops nearby.
Positive section of review
Payed for internet. Didn't work at all. You have to pay for disability parking. The manager was arguing with members of the public has I arrived and it didn't stop. She was incredibly rude.
Negative section of review
Leaving
Positive section of review
Gorgeous hotel with absolutely lovely staff. Always a pleasure to stay. Really comfy beds. Right in the middle of town.
Negative section of review
Lack of air conditioning. Granted - it's Lancaster we don't get a lot of hot days but unfortunately this particular stay it was extremely warm and I didn't sleep well, even with the fan on all night and window open (traffic noise was not great)
Positive section of review
The staff were pleasant but i guess they have no other choice given the poor facility they have to work in.
Negative section of review
Over all disappointed. Even contemplated going to another hotel. It cost too much so i didnt. Out dated furniture. Poor poor WiFi connection. I had to use the phone data. My spouse didnt shower as he felt it was not hygienic for him to shower in that facility. I have videos and i am going to ask for my money back because of this bad experience.
Positive section of review
Good location. Rooms although a little dated were comfortable. Cleaning staff very helpful. Good breakfast
Negative section of review
No complaints
Positive section of review
Comfy bed. Pleasant very helpful staff. Lovely shower.
Negative section of review
Entrance!!! People shouting at 2am in morning!
Positive section of review
Very polite staff and quick and friendly service
Negative section of review
No cash taken at the bar. A little annoying when I am a cash person with cash on me and then forced to use a card
Positive section of review
Excellent service by Jethin...
Positive section of review
It’s in the town centre
Wotton under Edge, United Kingdom
Positive section of review
Service fantastic
Negative section of review
We were in a courtyard suite for the weekend & were woken at 6am on both mornings with the sound of the upstairs resident stomping around. You expect solid ceilings etc in all areas of this building, old or new but not in this case?!