1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I don't know how I should express how wonderful this hotel is. From the warm welcome over the breakfast to the lovely bedrooms there was all perfect. We never have been to a better hotel. The room was nice and cosy. You can make tea or coffee for a perfekt start in the day. The breakfast was delicous. You can order outside the menue. The scramble eggs were delicous. You can alos have fresh fruit, toast and bread, joghurt and many more. Im the evening or the day over you can sit in the garden or the patio and have a drink. In the afternoon you can enjoy a cream tea. If you are in the area stay in this hotel. This is an unforgettable experience.
Negative section of review
There is nothing we don't like.
Positive section of review
Well furnished small, but perfectly adequate, apartment. Suitable for 2 people. Kitchen well equipped. Comfortable bed. Good decor throughout. Helpful hosts.
Positive section of review
All of the amenities were in good condition. The host was when I needed his help with a personal issue. Highly recommended.
Negative section of review
I liked everything about the accommodation.
Positive section of review
Stunning location, dog friendly, helpful, cheerful staff.
Negative section of review
Very hard pillows, the toilet paper was thin and coarse, the large window in our room had been sealed shut....Health and Safety gone mad again.
Positive section of review
Great location. Very well furnished with modern fittings.
Negative section of review
Only 2 plates, bowls etc. Only 1 stemmed wine glass - a bit too minimal The entry pad on the main front door wasn't working - AA battery missing. Given this is a front door in the middle of Whitby I though this important from a security point of view. I raised this on the day of arrival with the host via a message and despite exchanging further messages and sending photos, this had not been resolved when we left 4 days later.
Positive section of review
Fine central location with private parking.
Negative section of review
Place in need of refurbishment. Had to walk though maze of corridors to find room
Positive section of review
Modern, spacious rooms, friendly staff
Negative section of review
Paying for parking.
Positive section of review
Layout and location
Negative section of review
The new house being built & scaffolding in front of the apartment so on going building works.
Richmond upon Thames, United Kingdom
Positive section of review
Location ok .
Negative section of review
Food terrible was promised refund but no one rang me back. Pie crust hard . 1 half of a carrot. Mash had a skin on. Lights didn’t work in room. Family room very small. Gravy like water. Beds very old and creaky.very old furniture. Hotel looking very old and tired. Meal was expensive. Fridge in room didn’t work. Also most of lights needed new bulbs as they did not work.