1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Property and location were ideal for the cost, and staff were friendly. Contact hours were an absolute joke. I forgot my keycard at 10am in the morning and wasn’t able to reach anyone until the pub opened at 3pm. So I had no way of getting back into my room until then. I was at a wedding all day so they added an extra card to a lock box incase I arrived after they closed. However, they gave incorrect instructions on how to access it. Fortunately, there was someone cleaning the pub past 11pm and I just caught them. If not, I would have been completely stranded outside with no one to contact and nowhere to stay. There needs to be a way of contacting the hotel outside pub hours.
Positive section of review
The location was good. The quality of service at the Restaurant was excellent. The staff were very friendly and excellent service. The quality of food and the menu has improved , from last stay, last year and being open till 10.pm was good. The front office staff were very helpful and friendly.
Negative section of review
Nothing much to complain. Would suggest to improve the meal options in the restaurant. Would also recommend to tie up with a travel company for reasonable airport drops.
Positive section of review
Location was perfect for a departure from T2. We could get food and drink there. The pizza was lovely and the kitchen staff offered to remake a salad without dressing when I’d forgotten to say. Room was clean, bed was comfortable.
Brighton & Hove, United Kingdom
Positive section of review
We loved having access to the health club (especially after checkout). Our room was spacious, clean and nicely furnished. Great location for enjoying Brighton Pier and a short walk from the train station.
Negative section of review
We couldn’t keep the window open overnight to cool the room due to noise on the street but otherwise no complaints.
Positive section of review
Good breakfast, nice area, and friendly staff. Even though it is not walking distance from city center but there is a bus stop right by the gate.
Negative section of review
Nothing
Positive section of review
The 2 rooms on the 1st floor are excellent. The rooms on the 2nd floor are in the attic and the beams across the bed make it a ducking exercise.
Positive section of review
It was right in centre of everywhere we needed to go and do
Negative section of review
Room had spots of blood on curtains and half cleaned up vomit on floor, blood on walls also,had breakfast up to room on last day disgusting,cooked breakfast was raw and toast was jst hard bread,couldn’t eat or my son felt sick at sight of it and it cost a pretty penny too,tryed using pool on our stay was absolutely freezing had to get straight out and a few mothers with kids did same,ended up with bad kidney infection,totally disappointed
Positive section of review
Last min stay over… centrally located for what I needed
Negative section of review
NA
Positive section of review
Gym, Room, Location, Staff
Negative section of review
-
Positive section of review
Excellent