1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
A fantastic stay in a very clean and welcoming place. The owners were very helpful, informative and friendly. They gave us advice on where to eat locally and every need for our stay was accommodated. Our stay included myself, my wife and my 8 and 5 year old. Bed linens were of the highest quality too as noted by my 8 year old.
Negative section of review
Nothing, the place met every expectation we had.
Positive section of review
Property was stunning. Great location. Beautifully decorated
Positive section of review
Location Friendly staff Comfort Near to Hyde park
Negative section of review
Nothing
Positive section of review
The owner sorted out parking space as promised
Negative section of review
No toilet paper(although the owner claimed it’s in one of the drawers) No towels; No hot water, as the boiler was on malfunction;messaged the owner on 7:04am that there’s no hot water and still no people coming when I left at about 8:15am. She sent her “manager” afterwards and claimed it’s sorted out in a minute . Do you believe? The room was a bit smelly; could hear so clearly when any other resident there(3rooms on the first floor) opening or closing their doors. Had a horrible night of sleeping,then the cold shower stretched my neck. The Worst ever booking,and the owner Isabel doesn’t want to refund me even I stayed there only night from 2nd to 5th Aug.
Positive section of review
Location n price decent sized room
Negative section of review
The bed sheets tho fresh wasnt made properly and the floor wasnt hooverd v well .. and the blinds were v tatty and didnt close properly.. so let alot of light in which woke us at 6am on a sunday ☹️needs 1 blackout decent roller blind or curtain .. and a bedside lamp as u had to get up to turn light off and partner stubbed his toe ... so 1 light by the bed would be handy ...and a supervisor to just double check the rooms b4 letting ..we would stay again but basic things wernt coverd ..and yes i know its a truck stop BUT its a few tweeks that would encourage more traveling folk to use it
Positive section of review
The location and the price
Negative section of review
Nothing, on first view it looks ok. Woken at 11-45 by the door being hammered on by the incredibly rude night manager demanding we move our bikes NOW as he couldn't park his car. We refused and he still managed to park in the available space. Maybe he needs to resit his test or get a smaller car. After arguing in the car park with him for 20 minutes we went back to our room. He did us a favour as on pulling the sheet back the bed was alive with bed bugs. We killed five and the photos are ones that got squashed after their meal. AVOID THIS PLACE LIKE THE PLAGUE. Booking.com , you shouldn't be attaching your name to this hotel. It's disgusting!.
Positive section of review
Friendly staff helpfull
Negative section of review
Breakfast was a bit lack luster
Positive section of review
Decor Cleanliness
Negative section of review
Two flights of stairs
Positive section of review
Cleanliness
Negative section of review
The stairs you use to access the apartment was dirty and made it scary to think how the apartment would be like. But the apartment in itself was clean and I would use again anytime I’m passing by.
Positive section of review
All okay