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Hotels Guests Love in Cancún

  • Friendly people, nice hostel. Location not fantastic in that it was away from all the beaches but nice to feel that you are in the "real" Mexico with a fantastic & cheap restaurant nearby selling authentic yucutan food. Note that this is central cancun, not the hotel zone near the beaches (which is a good 30 min away). Drive to puerto Juarez to catch the ferry to Isla mujeres was cheap & quick. We were just there for the night & went to Isla mujeres for the day, so overall we were satisfied (although we paid too much).

    Frances, Young couple from New Zealand
  • this hotel is really nice, shame we only stayed one night! it is so close to bars/clubs/shops in Cancun, it's literally a 2 minute walk to Coco Bongo which I also highly recommend. our room was beautiful, big beds, lounge area, balcony and lovely bathroom. it is not all inclusive though so if you are looking for that i recommend Fiesta Americana Condessa

    Jodie, Group from Australia
  • The Location was a lot better than some of the more expensive hotels I looked at. It was very clean. We didn't want to do the all inclusive deal, but we did have breakfast included in the reservation. The breakfast was very good all you can eat buffet style with lots of variation. The beach was beautiful the room was clean. They don't have elevators only stairs and ramps but if you don't mind a lil exercise it is a very good value. I plan on going back to Cancun in the not so distant future and I would stay their again!

    Robin, Family with older children from the United States
  • Walking distance (5 mins) to the main ado bus terminal which is for all long distance travel and also the airport shuttle. Within a few hundred meters of the hotel is the local restaurant area. The hotel is not in the Cancun hotel zone, which to me was a plus because I was visiting Mexico not the us or European resorts.

    Michael, Mature couple from Australia
  • Very cute place with amazingly friendly staff! Jesús from the front desk will help you with anything and speaks very good English. The rooms are cleaned every day and the beds are very comfortable. Good location surrounded by beautiful private villas. Thus very safe area. Easy access to the Cancun city and party area in the hotel zone. We definitely recommend this place. You will get good value for the money as long as you remember it is not a five star all inclusive (fortunately!), but a cute family owned apartment hotel. :)

    Miruna, Group from Finland

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Grand Park Royal Cancun Caribe - All Inclusive Excellent 8.6 Loved everything from the minute we walked in the door. Fantastic place to stay.
Fiesta Americana Grand Coral Beach Cancun Resort & Spa Wonderful 9.2 Well maintained hotel heated pool which is important when traveling in November to January. Five star food and drink. Impeccable room for the grand club.
Fiesta Americana Condesa Cancun All Inclusive Very good 8.5 The beautiful turquoise beaches welcomed us to this wonderful resort. Everyone was friendly and kind. We felt like the staff were part of our family. The all-day buffet had many food choices and always included fresh fruit. The more formal dining was relaxing and delicious. We loved it!
Krystal Cancun Good 7.7 Great window view, perfect location, modern and clean room
Gran Caribe Resort & Spa - All Inclusive Very good 8.5 Everything was as you would expect.Nice hotel,excellent service,very helpful and very clean
NYX Hotel Cancun Good 7.5 I was very kindly treated to a free upgrade which I really appreciated after being away from home for 5 weeks. The staff are lovely, food is delicious and you can't beat the location. Perfect for chilling out but also just near great shops and nightlife.
Krystal Grand Punta Cancún Good 7.9 La playa y atención del personal.
Emporio Hotel & Suites Cancun Good 7.9 The beach is amazing, food and all the staff over there, the hotel location all are excellent
The Royal Sands All Inclusive Excellent 8.7 - food - El Conquistador, Captain's Cove, Hacienda Sisal - they all rock. Enjoy the mexican and american food. As long as you stick with these you won't regret! - beach - walking the beach 2 kms both ways and you easily realize that Sands has one of the best best beaches - wide with straw umbrellas with lots of space around you - service - great people everywhere, in the restaurants, reception, the maids - all inclusive refine package - we've taken every single bit of the advantage we could - visited all the restaurants, drank our way thru the beach time - I highly recommend it. Doing the math you can't loose :-)
The Royal Islander – An All Suites Resort Very good 8.3 Super clean hotel, great location!
Grand Oasis Cancun - All Inclusive Good 7 Beautful beach. Clean rooms. The pools are very nice. Good value for the price.
Oasis Cancun All-inclusive Pleasant 6.7 This is a great place! Plenty of bars and restaurants!
Grand Oasis Sens - All-Inclusive Adults Only Good 7.3 It was a pleasure had been staying at Grand Oasis Sens. All the employees were so kind with us that I feel at home. As I said before I want to come back. All the best.
Nizuc Resort & Spa Wonderful 9.2 Perfect location and views all over. A great infinity pool overlooking the ocean. The ocean view room was amazing.Friendly and helpful staff.
Secrets Playa Mujeres Golf & Spa Resort All Inclusive Adults Only Good 7.6 We had great check-in and check-out experiences. We arrived fairly late on Saturday (Nov. 22) around 7:30pm and walked right up to check-in. We also checked out early (7:45am on Sat. Nov. 29) without a problem. Our room was gorgeous and had a great view of the shore. We didn't have a TV remote at first but that was brought to us within minutes. We used the Secrets app to request a remote and they were really responsive. The pool was breathtaking! Probably the best pool I've ever seen - it was HUGE. There are great lounge chairs, pretty good food, top shelf drinks, very friendly staff. Drink service by the pool was very quick and spot-on every time. Our experience was pain-free (very fortunate). I know some people had some problems - we met friends that had some really bad experiences but overall, we couldn't complain since we did come on Week 2 of the resort being open. I will say that every single day we saw improvement. For example, for the buffet (Market Cafe) breakfast there is a delicious omelette station with a personal chef (he is GREAT!). He was quite overwhelmed the first couple days but then they added an additional chef as well as a lady that helped organize all the orders and the process ran really smooth by our last day. You can't fault anyone that is trying and making improvements. The staff were always positive and went out of their way for every guest.

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  • 4.3/5 From 9,812 reviews
  • 88.5% of users recommended
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