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Massive confusion on who had booked rooms, (5 couples) kept trying to charge us again once already paid. Daughters burger didn't come with all of our food so she waited 10mins and was sick during the night, I spoke to reception about it and she said she will clean it and no problem then charged my card £125 4 days later without even notifying me, complete joke as it was more likely the rushed burger which wasnt very nice. Wish I would of complained now seeing as I have a massive charge.
Really enjoyed my stay in lovely Dorset. The area was a great place for touring. Some of my highlights include visits to Lulworth Cove, Lyme Regis and over the Devon Boarder to lovely Sidmouth and the Donkey Santuary. "A truly wonderful part of the world".
It's ok, but food is average, over priced and small portions. It's as if they are trying to be a designer hotel, but it's not working. They need to offer better value, be a bit friendlier and improve their food.
everything was excellent except for the hot water being unavailable at 6.30am and the breakfast buffet was poor one morning.But apart from this everything was excellent ,rooms comfortable quiet and temp controlled
Good location - have relatives at Uplyme/ Lyme Regis so a nice drive to visit them.. Love the beach and Hive Cafe at Burton Bradstock and easy access to Yeovil for a visit to Street and Clarks Village outlet.
The excellent rooms and welcoming, friendly staff. Varied choice on the menu. I'm a coeliac, so often difficult to eat out. The waitress and chef made sure I could eat safley. Different gluren free bread, would be good though. You need to taste it, to know what I mean.