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About this property

Just a 10-minute walk from Florence Cathedral, Hotel Diplomat is in the historic center, near Santa Maria Novella Train Station. Rooms come with free WiFi. The Diplomat offers modern rooms with private bathroom, satellite TV and air conditioning. Some rooms enjoy views of the rooftops of Florence. Guests will also find tea, coffee and cappuccino in their room. Breakfast is served daily in the glass-covered inner courtyard. Guests can also enjoy a cocktail at the Shift Bar. Parking is available at a partner garage. Please ask at reception on arrival if required, no reservation is necessary. The hotel is also a few minutes' walk from the city's main shopping center and the Fortezza Da Basso congress and exhibition center.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

C-Hotels
Hotel chain/brand

Property highlights

    • Located in the heart of Florence, this hotel has an excellent location score of 9.4

    • Breakfast Info

    • Continental, Italian, Gluten-free, American, Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
or
2 twin beds
1 sofa bed
and
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
1 twin bed
1 queen bed
2 twin beds
1 queen bed
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Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

  • Jose
    Canada Canada
    The location couldn't have been better. We arrived by car, from a rental company, located just a few blocks away, walking distance. And we departed by train, and the hotel is just across the street, couldn't be closer. That was the main reason for...
  • Ya
    Taiwan Taiwan
    The hotel staff were friendly and the room was great. The location is just in front of the station.
  • Harrison
    United States United States
    Beautiful clean room. Just a two minute walk from the train station. 15 minutes of walking can take you anywhere you need to go in the city for food or attractions.
  • Ahmet
    Turkey Turkey
    Everything was perfect, good location and comfortable room
  • Carrie
    Portugal Portugal
    The service was above and beyond with extra touches that made our stay better. From the welcoming note and gracious service, to great restaurant recommendation and reservations. It was a perfect location to catch tram to airport in a.m.
  • Ann
    China China
    The location could not be better. If youre landing at Station Santa Maria walk to the right and exit. The hotel is right in front of you! The staff was so kind and the room was beautiful. Id stay here again!
  • Gordon
    Canada Canada
    This hotel is in a great location close to both the train station and the tram that comes into the city from the airport. It has an elevator, something that we appreciate more in our 70's than we used to. The room was excellent, clean, large...
  • Maria
    United States United States
    Its literally right next to the Santa Maria Novela station , the rooms are clean , roommy and modern , the staff is nice.
  • Molly
    United States United States
    Location to the train station was amazing, a short walk with our suitcases was an easy start to our time in Florence. Staff was friendly and helpful.
  • Amber
    United States United States
    Bartender and front desk staff were exceptionally helpful and friendly

Hotel area info

House rules

c-hotels Diplomat takes special requests – add in the next step!
Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
€ 15 per child, per night

Prices for cribs aren't included in the total price. They'll have to be paid for separately during your stay.

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash

The fine print

Must-know information for guests at this property

Please note, the garage is open from 07:00 and the price of parking varies and is based on the size of vehicle. Please contact the property for more information.

When traveling with pets, please note that an extra charge of 15,00€ per pet, per night applies. Please note that a maximum of 1 pet is allowed. Please note that the property can only allow pets with a maximum weight of 10 kilos.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests must meet one or more requirements to stay in this property: Proof of full Covid-19 vaccination, a recent valid negative coronavirus PCR test, or recent proof of coronavirus recovery.

License number: 048017-ALB-0453, IT048017A1WEOSWDFF

FAQs about c-hotels Diplomat