1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Stanford Dingley, United Kingdom
Positive section of review
The place was very pretty and the village location was beautiful. Rooms were spacious and nice in room bar with good selection of snacks/drinks. Bed was large, firmer than to my taste, but in all fairness I did sleep well because I was very tired. Very quiet surroundings. Bar/restaurant was nice. Food was good with pleasant service. Only thing that could have improved things would have been if the log burner was on as it was quite a chilly evening. I did have a bath and there was plenty of hot water and it was a big bath so that was great (bear in mind though, if you're short, you'll likely drown in this bath - I'm 5 feet 6 and my feet didn't touch the ends unless I slid half way down the bath - great for two people or someone 6 feet taller or more!
Negative section of review
I will say that where the bedrooms are behind the pub itself, the area could have been a bit tidier. There was an old mattress left outside which wasn't very appealing. And our room was very cold when we got there late afternoon, to the point I had to get into bed to keep warm. However the room did warm up later in the evening when we got back from our meal. The plug my side of the bed was taped off and so I didn't have a bedside lamp which was a bit annoying. And there was an interconnecting door, but it was locked and there was apparently no key to open it. It would have been good since one of us slept alone next door. One thing - online it says they have family rooms, but when I booked I could only get 2 separate rooms. In the bigger room there was a very large/pleasant sofa bed which would have been very adequate for our son. Instead, we had to book two rooms at £95 each. We would have been much happier with the sofa bed option. But I can't find anywhere any age limit on who can share a room, so if that can be made clearer it may help. I will say, we came back here because my son and husband stayed last year and loved it. We paid £60 last year and this year the cost has gone up to £95 per room (room only). That is a considerable jump. Although I liked the place a lot, for that price I'm not sure I'd come back again unless a family room was an option. There was 3 of everything in the room (towels/cups etc) so it presumably must be an option?
Positive section of review
So many hotels with gyms/spas fall short of my expectations these days. Recently I've had ones where the spa doesn't open on certain days of the week, or not until 10am, or there is additional hidden cost to use the facilities. So good to find a place where you can go and have a leisurely swim and a sauna before breakfast. Definitely the ideal for me. Room and staff were great too. I stayed on a Sunday and was very good value for money on that day.
Negative section of review
A very minor point, but I found myself without an iphone charger and there wasn't one to borrow from reception. Would have saved my bacon if that was possible!
Positive section of review
welcoming host , very clean and comfortable accomodation which was more spacious than i had expected.
Positive section of review
The staff were very nice and helpful. The breakfast was great and the bathroom had great products!
Stansted Mountfitchet, United Kingdom
Positive section of review
Hotel staff and room was exactly what I expected, warm welcome and very helpful.
Negative section of review
Post code takes you away from the hotel. Go to the services and you will be at the hotel. Was concerned that extended parking was in the services car park, however, car was still there on my return and taxi driver said they do not have problems with car parking.
Positive section of review
staff where very nice and evening meal staff very helpful.
Negative section of review
slow service in the bar.
Positive section of review
Lovely place and very cosy loved the peacocks
Positive section of review
Perfect location for the O2 Arena
Negative section of review
Breakfast was expensive
Positive section of review
Good location but no parking near
Negative section of review
Set filter for parking on Booking.com but after bookinggot e mail saying parking was off site and needed to be booked When i checked in they did not have my parking booking and I had to drive around for half an hour to find steet parking. With only 5 of site speces thehotel does NOT have parking.
Positive section of review
Staff are Lovely.
Negative section of review
Hi, Hope you are well. We did have a nice stay but did have some slight issues. We booked the double deluxe however someone was in our room on arrival and we were put into Room 3. Was this a standard room, it was a nice room but we did pay for the deluxe and I am not sure if these are the same price, if not will we be receiving the difference back? The other issue is Breakfast, I do know there are staffing problems at the moment but both this and the Board are being advertised as Breakfast not stating its Continental. The advertising of the Breakfast needs to state Continental until further notice really, we always enjoy our Breakfast when we stay but this time we ended up in a cafe unfortunately. The Landlady, Daughter and Staff we met were lovely. Thank You
