1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Staff are so hard working & could not do enough to accommodate. Felt a little sorry for staff covering breakfast rush, it felt as if there were not enough staff working to clear tables etc.
Negative section of review
Always enjoy our trips to Malmaison & will be back soon! My only slight negative would be food felt a little undercooked at breakfast. Also I book into the spa for a treatment & found this a little lacking this time.
Positive section of review
Room well lit, very good side bathroom. The bed was comfortable and cosy. Easy access to the first floor. Tea and coffee to start the day. The room was clean, which was nice.
Negative section of review
It would be nice to have charger port to charge phone in case you forgot the charger plug for the phone. Can a mini fridge be offered. Does the room have collapsible ironing board ?
Positive section of review
Good location, short walk from to the town so it was peaceful and felt safe. Lovely balcony and great view Good quality bedding and towels Good parking
Negative section of review
Access was via a unadopted road which was in poor condition Furniture in the bedroom needed updating The shower would benefit from a non slip mat We would would have welcomed a user manual for the cooker and TV The kitchen would have benefitted from a few more pans
Positive section of review
The breakfast was very nice with plenty to choose from but my full english was a little cold Very nice room, very nice staff. Dinner was very good.
Negative section of review
A sofa in the room, rather than having to lay on the bed. Also a fridge in the room would be a good idea.
Positive section of review
Everything ! It was perfect especially the shower ! Already planning for the next visit Marie and Sid are excellent hosts and very welcoming
Negative section of review
Nothing !
Positive section of review
Iam happy. This is my favorite hotel in London because of professional staff. They are nice and make your stay comfortable.
Positive section of review
Excellent room, comfy bed, large bathroom, shower and bath
Positive section of review
Beautiful location, good restaurant
Positive section of review
Flat was clean and comfortable.
Negative section of review
Very slow in returning security deposit.
Positive section of review
LOCATION