1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Absolutely beautiful property, refurbished to a very high standard. Everything you need to make it homely. All the little extras made it a very special stay. Perfect location and great on-site facilities.
Negative section of review
Nothing to not like it was perfect!
Positive section of review
Excellent staff very friendly. The dog even had a sausage breakfast. Spotlessly clean room. Fantastic breakfast we had the local Craster kippers! Can’t fault the hotel and location
Positive section of review
Perfect location near UBristol and walking distance to almost everything. Lots of space, nice full kitchen area, comfortable spacious bedrooms.
Negative section of review
Bedrooms facing street are noisy at night. If there was an option to cover windows better at night to reduce street noise, that would help.
Positive section of review
Great price, good location, good breakfast. For the price it’s good value very cheap but clearly it’s cheap for the things we didn’t like
Negative section of review
The mattress had definitely seen better days with no support at all. The cleanliness could have been better but it wasn’t dirty. The hotel is clearly showing its age and is need of some upgrades.
Positive section of review
The music vinyl touches in the room, smooth chill playing on arrival. The pantry and the whole vibe of the hotel we loved it
Negative section of review
Nothing
Positive section of review
Everything, beautiful b & b, very clean, tasty breakfast. The hosts were very friendly & welcoming, great location
Negative section of review
Nothing everything was perfect.
Positive section of review
Lovely cottage near the Albert pub
Negative section of review
Nothing
Positive section of review
The photos - they are deceiving.
Negative section of review
The photos.. The reality was not like the photos, It’s basically a house of multiple occupency. The bathroom has all used men’s wash stuff set out as if you were just staying the night so they stayed somewhere else. Dirty cups in the kitchen, no kettle. All windows in the building left open but still stinks of damp…. And weed. Another occupant from down stairs (apparently) Was at the back door. Door wide open and they smoking weed outside the door. As a family 2 young ladies and with a 60 year old mother. We did not feel safe there. Yes the price was cheap but it’s really not worth the stress. Customer service terrible. We stayed at the property not even 10mins and left as it wasn’t safe and secure there were youths in groups outside the building under the windows. I explained the situation and asked for a refund as we then paid to stay at the Britannia international hotel, (which was Definetly worth the money). “Flat” the shard owners need to think really hard about what they want with their “flat” and how they advertise. Genuinely biggest dissapointment. Just not a nice place; atmosphere or customer service.
Positive section of review
Rooms are a nice size
Negative section of review
Lovely room but the mattress springs were soooooo creaky that I daren’t turn over
Wimborne Minster, United Kingdom
Positive section of review
Near centre