1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
the hotel was very good. We are excited to see the improvements that are going to be made. Maz in the bar restaurant was very welcoming and very attentive. He was efficient warm and friendly. Reception staff were helpful and accommodating. It was really helpful to be able to book the restaurant in advance and on arrival decided to change the time of our booking and Maz was very helpful. Information about the current building renovations prior to arrival was much appreciated. There was some small noises but then it subsided and did not impact on our stay. The grounds are lovely.
Negative section of review
The beverage tray in the room was broken and just needed a little glue. This did not impact on the stay... this was just an observation. I believe my daughter attempted to use the room telephone which did not work. Again this did not impact on the stay.
Positive section of review
Greeted warmly on our arrival and from walking into the front door I knew this place was special. Everything was provided including a flannel to remove makeup. A slice of Bara Brith Welsh Bread was waiting for us and we were in a room of absolute luxury. Breakfast was tremendous and all needs catered for. Highly recommend and can't wait to return next year.
Negative section of review
There was absolutely nothing that I didn't like.
Positive section of review
Great location, 4 tube stations within 5 mins of walk, bus station round the corner. 25 mins and you are standing in front of the Buckingham Palace. 3 people can sleep in the room. The kitchen is well equipped.
Negative section of review
The bathroom needs an upgrade. Mould in the corner of the tub is really a big minus and can be easily fixed. The bed matrace also should be changed. Two more bed covers needed (if 3 people staying)
Positive section of review
Very clean and well fitted room. Everything you need for a short stay including private shower and kitchenette with fridge. A short walk to Finsbury Park tube and lots of shops and conveniences nearby.
Negative section of review
It's a brand new hotel, I was the first to stay in the room I stayed in, so don't be put off by the below. It was a good place to stay and I would do it again. Wasn't sure how to get in at first. The hotel would benefit from some signage to say where the office is to check in but it's brand new and I'm sure that will follow. Couldn't find a hairdryer in the room which was listed in the description, so it would be good to provide that or remove it from the description. Clothes hangers would be useful so the wardrobe can be used fully. No batteries in the TV remote 😉 I'm sure all these things can be worked out.
Positive section of review
Well located hotel in Kenilworth high street, handy for all sorts of restaurants and shops. Reasonably size room and a clean, comfortable bed. Parking on site is free, although spaces are tight.
Negative section of review
It’s an odd place, with a walk through the Indian restaurant to the rooms. Tired and old fashioned room fixtures etc, not easy on the eye but everything worked. Woken at 4.30am by hotel staff in the corridor with a radio playing music (yes, really), lots of comings and goings after that as there was a store cupboard near my room, so no chance of getting back to sleep. Hotel very keen to push dinner and breakfast on check in, fine if you want your eggs with the smell of last night’s curry. Ants in my room in the morning sort of capped it, really. A few extra pounds buy a much nicer experience at nearby alternatives, so not intending to return.
Positive section of review
Excellent stay, great room with great facilities and amazing owners, made to feel very welcome and feel we left as friends. Cant recommend enough.
Negative section of review
Nothing
Positive section of review
The apartment was comfortable for our family and well equipped with amenities
Negative section of review
Not enough dish washing tablets for our stay
Positive section of review
Car park small but there is plenty of parking close by
Negative section of review
Nothing all good
Positive section of review
Welcoming, clean and comfortable
Negative section of review
Nothing
Positive section of review
room, breakfast
Negative section of review
dinner