1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Modern, clean and had everything needed for a stay away from home! Had all toiletries needed ( shampoo, conditioner, shower gels, women's products, tooth brushes/toothpaste) Large selection of teas and coffees! All cleaning supplies. Really can't fault this place it's absolutely beautiful 😍 Kids loved the less and arcade machine and Bluetooth speaker 😀
Negative section of review
Nothing not to like
Positive section of review
Convenient for the conference centre but beware, Uber will charge extra for "airport pick up" even though it isn't within the airport perimeter Cheaper than other places in the area
Negative section of review
No dining area/food available or lounge/seating area, it was your room or nothing and there was no chair in my room Decor was a little tired, mattress and pillow uncomfortable Staff not on site all the time and although a towel was provided after I'd used it I wasn't able to get a clean one as I didn't see anyone for another 2 days, I then checked out
Positive section of review
A very comfy stay in a well equipped ground floor apartment. It was spotlessly clean and we enjoyed a great night’s sleep.
Negative section of review
Nothing
Positive section of review
Comfy bed, warm room, great location. Staff where very friendly & helpful. Breakfast was very good quality.
Negative section of review
No reception or signs saying you need to go in takeaway and ask for someone!
Positive section of review
Easy to get in to. Good location for us near to motorway. Nice hot showers
Negative section of review
One of the beds was so uncomfortable - Spring mattress. Also there was no pan for the oven?! Could do with more. The small sofa was also really uncomfortable.
Positive section of review
It was close to th bus stop, not to far from Birmingham City Centre.
Negative section of review
I had to wait awhile to get checked in, the lift needed new peice of flooring.
Positive section of review
Everything- staff, food, service and comfort were excellent
Negative section of review
Having to leave, will be back and for a longer staff
Positive section of review
Location was lovely with views that were stunning
Negative section of review
The rooms were quite warm even with the heating turned off and the windows left open. A sheet rather than a duvet would have been nice as an option. Other guests were a little noisy so we were disturbed a couple of times after 11pm.
Positive section of review
Location and room great very expeaive
Negative section of review
Restaurant was so poor quality food and overpriced seafood wasn't even fresh staff so rude
Positive section of review
Nice Breakfast