Booking.com reviews - Verified hotel reviews from real guests

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How does it work?

1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

Pullman Dubai Downtown
- “Central location and cleanliness”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Casa Lee Hostel
- “Hostel is well located. Very friendly host, taking good care of the guests. Really enjoyed my stay.”
Canada

Stylish Suite at 300 Front Street W
- “Fabulous location, close to all main tourist places. Cafes and retaurants close by for all meals of the day. Views of Toronto from the balcony, particularly at night with all the lights Well appointed in all areas, particularly liked the laundry facility and the drying/airing room. (this is such a bonus for travellers like us who travel fairly light and like to launder/iron their clothing at the appartment) The shower....probably the best shower we've had and certainly the most powerful. Internet/ TV /Cable. Very strong download/upload speeds (you lucky people)”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Sweet Home Hotel
- “the staff there was so welcoming, great hotel with everything we needed! Did not expect such a nice experience”
Indonesia

Amnaya Resort Nusa Dua
- “Very nice resort in Nusa Dua for everyone who want to stay in a bit smaller and more personal hotel in Nusa Dua. Super friendly staff, great food an perfect swimming pool to relax.”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Miyako City Osaka Hommachi
- “Convenient location near train station and stores, perfect room, very clean & comfortable. The staff were exceptionally helpful and kind. The guest lounge was well-replenished all the time. I lived my stay here. 💯 Would totally recommend & even return! 🫶🏽”
Malaysia

CITI HOTEL @ KL SENTRAL
- “Clean and comfortable beds.”
Netherlands

Appartement La Charrette
- “Spacious apartment with everything that you need!”
Poland

Hotel Arłamów
- “Excellent spa, especially the hammam ritual and sauna she-master. Golf academy - wonderful teacher Janek, Everything perfect, thank you- we will be back ❤️”
Portugal

Rosário Suites Townhouse - Adults Only
- “The room was clean and really beautiful. We really loved that there was a bottle of water and nespresso machine for coffee and water heater. The personnel was kind and helpful. The dining area was lovely, breakfast was delicious. The suites are located near some local sights and the bus stations. We would definitely come back here!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Malibu Beach Bungalows
- “Great resort close to a beautiful beach, quiet, the bigger bungalow was spacious and comfortable, they also cleaned and changed bed sheets everyday. The swimming pool is lovely, in an also beautiful garden. We really enjoyed our stay”
Turkey

Divan Istanbul
- “Room is good size and very good bathroom. Location is perfect, you can do a lot of things walking. Gym is quite good and SPA as well, with sauna and massage available. Breakfast was awesome and service in general top quality.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From £279
2BR2BA by Bloomsbury - CityApartmentStay
London, United Kingdom

No reviews yet
- Positive section of review
  
  We had a delightful stay in this two-bedroom apartment, thanks to a very helpful host. We had a few queries before and during our stay, and they were all answered promptly. Additionally, any issues that arose during our stay were quickly resolved, adding to the ease and comfort of our visit. The check-in instructions are clear; you simply collect the keys in a nearby food shop. The apartment is quite nice, perfect for travellers needing more space. Each bedroom features a comfortable queen bed, ensuring a restful night's sleep. Plenty of towels were provided, and the linens were fresh.
- Negative section of review
  
  All good
Reviewed: 2 May 2024 Stayed in May 2024

Zhang Hong Kong
From £95
Number Four Russell House, Studio Apartment, centre of Tavistock, Devon
Tavistock, United Kingdom

Average review score: 9
- Positive section of review
  
  Simple accommodation, plenty of room for me, fridge/microwave sink all perfectly adequate. Comfortable bed, nice decor and not looked over so a lovely view too. The sandwich shop below makes an excellent breakfast, no problem to grab one in the morning without having to go too far. 2 minute walk to a cafe in the bustling town.
- Negative section of review
  
  It was a little chilly at night but that's probably me not figuring out how to get some heat but the extra blankets and cosy bed meant it wasn't an issue. There was plenty of room for me but if there was more than one it would be quite tight. There is a cupboard next to the door where you could stow luggage and all the extra cushions which would probably have been sensible in hindsight.
Reviewed: 2 May 2024 Stayed in April 2024

Douglas United Kingdom
From £122
The Dovecote
Launceston, United Kingdom

Average review score: 10
- Positive section of review
  
  Beautiful setting & walks. Particularly nice and helpful owners. Lovely little cottage tastefully furnished throughout with all you could possibly need. Large double bed very comfortable and a perfect haven for a couple.
Reviewed: 2 May 2024 Stayed in April 2024

C United Kingdom
From £80
Spire View at THE GALLEON RESTAURANT
Chesterfield, United Kingdom

Average review score: 9
- Positive section of review
  
  Staff ,room excellent. Car parking ok. Toilet in our room needed a toilet seat to fit the toilet ( too small). Drainage not great, was afraid of shower flooding. Will stay again. Location superb. Thank you
- Negative section of review
  
  Drainage & car parking as above
Reviewed: 2 May 2024 Stayed in May 2024

Karen United Kingdom
From £64
Amherst Brighton
Brighton & Hove, United Kingdom

Average review score: 7.5
- Positive section of review
  
  The property is well-cared for. There is a guy looking after the property who obviously takes a lot of care that guests have a clean, comfortable room, and a very pleasant stay.
- Negative section of review
  
  Nothing.
Reviewed: 2 May 2024 Stayed in May 2024

Tanya United Kingdom
From £122
Kew Gardens Hotel
Kew, United Kingdom

Average review score: 7.7
- Positive section of review
  
  I stay here regularly for work. It's comfortable, with spacious rooms and good value for Kew. The breakfast is really good too! It's also super close to Kew Gardens.
- Negative section of review
  
  The rooms are looking a little tired and could do with a freshen up. The rooms above have been a little noisy on some of my stays but that's to be expected from an old building,
Reviewed: 2 May 2024 Stayed in May 2024

Tanya United Kingdom
From £96
The Grange Hotel Brent Knoll
Highbridge, United Kingdom

Average review score: 8.1
- Positive section of review
  
  Spacious room, clean and comfortable. Welcoming friendly management and Staff.
- Negative section of review
  
  Lack of heating. especially in the Restaurant.
Reviewed: 2 May 2024 Stayed in April 2024

Brian United Kingdom
From £76
Future Inn Cardiff Bay
Cardiff, United Kingdom

Average review score: 8.2
- Positive section of review
  
  The room was spacious and comfortable. Ample parking and easy.
Reviewed: 2 May 2024 Stayed in May 2024

Hansen Australia
From £75
Posh Pads - Liverpool 1 - Apart-Hotel
Liverpool, United Kingdom

Average review score: 9.1
- Positive section of review
  
  Space and bed and kitchen facilities and car parking on site
- Negative section of review
  
  No aircon, sink in bathroom not draining away quickly, shower needs a revamp/update, no mirror to dry/style hair when using hairdryer. Furnishings/interior design could be also updated as it felt rather stark, not very cosy
Reviewed: 2 May 2024 Stayed in May 2024

Deborah United Kingdom