1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
The gentleman that was working the first night we got there was lovely and a great help. There was a lovely young lady on the reception bar, very chatty, very happy bubbly and very helpful. Last time we came we really enjoyed it. Everyone was polite and helpful. The room was very period and fitted with the hotel age, we loved it.
Negative section of review
A) There was no decafinated coffee in the room. B) There was no bedding on the bed or anywhere else in the room. C) The women in the lava lounge were not very helpful, one of them was rude. Not one of them seemed to be enjoying their jobs. No smiles, no pleasantries. D) My brother came to the hotel and asked for us, he was told that we were not staying in the hotel. E) The bathroom door was an utter let down. It looked like someone had kicked it through. There was a piece of plastic covering it. Why wasn't it just covered with py or changed. I do not take photos of the room I was on holiday we tried to ignore everything that wasn't good.
Positive section of review
Position to Salisbury cathedral is perfect. I liked the fact that it is in a quiet area close to the city. Staff and food are excellent. Look forward to returning next year.
Positive section of review
It was as very clean. Lots of space inside and a fantastic location. Marcel was very kind and helpful. I’d definitely recommend and would stay again.
Negative section of review
Pillows on the bed were a bit skinny for my choice but everything else was just great.
Positive section of review
Everything, the host Paul was available but unobtrusive, beds were super comfortable, facilities were top drawer and it was blissfully quiet.
Negative section of review
We just wish we planned to stay a little longer
Positive section of review
The entrance was very unique, had a feeling of being abroad. The rooms were spacious and easy to get to within the hotel complex.
Negative section of review
There was not many charging points in the hotel, there was not any bedside plug charging points which was abit disappointing but did not take away from how the room was presented very well.
Positive section of review
My go to hotel in Oxford. always good service and clean. the staff do above and beyond here.
Negative section of review
all good
Positive section of review
Very clean and amazing location. Breakfast was amazing Friendly staff
Positive section of review
The hotel was great and the staff exceptional
Positive section of review
Friendly staff, peaceful and excellent fiid
Negative section of review
Nothing
Positive section of review
value for money.
Negative section of review
n/a