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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Best vegetarian breakfast options I have seen anywhere, ever. Tofu hash, veggie sausages with no need to request one specially, shakshuka, etc. really good! Loved the decor Nice products in the shower etc Super helpful staff Great location
Negative section of review
Awful pillows. Dreadful Couldn’t work out/turn off the fan/air con Table and stool in bedroom not great for working but ok for a very short time. I suppose if I were sharing the bed it would have been quite a caper for one of us to get in or out.
Castle Donington, United Kingdom
Positive section of review
The hotel was a beautiful historic building, set in stunning surroundings. A real haven of peace and tranquility. The staff were lovely, always smiling, and going out of their way to make you feel comfortable. We will definitely go back.
Positive section of review
Terrific. Superb location with car parking on-site in the middle of Cheltenham. Beautifully converted Regency town house with extremely generously proportioned bedrooms. Very helpful staff and excellent breakfasts and evening meals.
Negative section of review
Nothing to dislike.
Positive section of review
Good bar and food. Eve meal and breakfast was fab! Lots of healthy choices . Location peaceful and lovely view from bedroom . Spa lovely .
Negative section of review
Cheap toiletries
Positive section of review
Lovely clean rooms breakfast was very good everyone who worked there were very friendly and helpful
Positive section of review
Room was beautiful and tastefully decorated Car parking excellent Staff delightful
Negative section of review
Breakfast could have been improved. A more traditional English breakfast would have been welcomed, with back bacon, softer toast, a full English has an expectation. Food was nice enough but let the experience down. It didn’t help that the waitress was having a really bad day.
Positive section of review
Great location. Good value for groups/ a family.
Negative section of review
The bedding though definitely clean felt a bit old and tired which wasn’t great. It wouldn’t be a big ask to have 100% cotton sheets etc, hotel style. it felt a bit like old polymix bed linen, not nice.
Positive section of review
Great location and staff were lovely
Negative section of review
Very noisy room. We were located right above the car park so the shutter was going up and down all night. They offer pizza 24/7 however it is not very good.
Positive section of review
Located on the river
Negative section of review
Nothing not to like. Only thing I would comment on is that it would be nice to have more loungers by the swimming pool (only two currently) but there isn’t too much room for that.
Brighton & Hove, United Kingdom
Positive section of review
Location, big room
Negative section of review
Now more of a chain hotel, ok 4star but not the touches used to have.