1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Newbiggin-by-the-Sea, United Kingdom
Positive section of review
Good size, near the sea. Plenty of resources including tvs in bedrooms as well as in lounge. Comfortable There was space for one car at the back of the property and on street parking at the front. It’s near to shops/take away. Nice touch of milk, orange juice, biscuits etc It was warm when we worked out the heating though it did come on one night at about 11 so maybe we were not sure
Negative section of review
Only minor niggle that the key box is virtually at floor level and as I have mobility problems I ended up having to sit on the floor initially to open it.
Positive section of review
Lovely staff, the service at dinner and breakfast was spot on, so friendly and helpful. Comfortable bed, Wonderful location beside the lake. Good food. Thanks for being so accommodating for my Mum who recently had a fall and was in a wheelchair.
Positive section of review
The hotel was very comfortable, clean and remarkably quiet, making for a restful stay. The staff were extremely helpful and attentive, addressing all our needs promptly and courteously. Overall, a very pleasant experience.
Positive section of review
Excellent hotel near to all attractions and amenities, the rooms were very comfortable and the breakfast was great. All staff were attentive
Negative section of review
Parking extra on top of paying for room
Positive section of review
Beautiful location and the staff were incredibly friendly. Breakfast was ok, plenty of it. Dinner was nice.
Negative section of review
I booked a “standard double” room but the room was incredibly small (not a problem) with a small double bed (a bit of a surprise!) The bed was not particularly comfortable meaning that we didn’t sleep too well.
Positive section of review
Beds Tv Internet Clean & Tidy Decent shower Close to town Modern inside
Negative section of review
Opens up to an alleyway with no privacy. So I.e bathroom close to front door as it’s in the kitchen. cannot open door with blinds closed. Friend taking delivery and I walk in with a towel into the kitchen and I’m on view to the general public everyone can see you when walking past. Overflowing bins in alleyway. Friend cleared it. Couldn’t fit Range Rover in free parking space. Parked on residential road behind and it got damaged. No security light, so if coming late at night walking down an alley No washing liquid. One toilet roll. Sparse kitchen equipment Cutlery tray on side rather than in drawer. No spare bedding. No where to put clothes in one room. Just a bit expensive for this place.
Positive section of review
Plenty of character with a nice layout and the rooftop bar was fun
Negative section of review
Toilet was quite small, prone to blocking
Positive section of review
The room itself was clean and comfortable.
Negative section of review
The building was under construction, front door wide open when we arrived compromising security. There was no hand towel provided, no way to dry dishes. Scaffolding was placed right against our windows, which had to remain open because the apartment was quite stuffy without air flow, which also compromised security and privacy. Also, walking to the apartment from the Tube station after dark did not feel safe.
Positive section of review
closer to the city
Negative section of review
No lift
Positive section of review
Great location
Negative section of review
It was dirty the courtyard outside was a disgrace the door didn’t lock safety issues