1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Fantastic location in the heart of Wembley so the hotel was very reasonably priced for the area. The room we stayed in was looking very tired but it was reasonably clean and basically had everything we needed for a one night stay.
Negative section of review
The English breakfast cost £15 per person and was not very good in my opinion.
Positive section of review
I loved how quirky the hotel was. It was very clean and staff were very friendly! Also the check out is 1400 hours with no extra charge
Negative section of review
Nothing
Positive section of review
The view from the hotel was amazing! The restaurant staff were lovely.The room was gorgeous and very clean. The food was great.
Negative section of review
Two of the recetionists out of four weren't friendly at all and didn't even smile. The other two were more welcomig which made up for it..
Positive section of review
Location perfect. Reception managed to swap our room to ground level. Evening meal was really nice.
Negative section of review
Not keen on hot buffet prefer hot food to be cooked to order. The towels in the bathroom to high to reach found it very difficult to reach up high.
Positive section of review
Room was very clean, staff were very friendly and efficient, water was hot.
Negative section of review
The room was small and there was no lock on the toilet door.
Positive section of review
Owner? Fantastic welcome and could not do enough to make me feel at home.
Positive section of review
Central location for our walk the following day.
Negative section of review
No shower. Limited choice of breakfast. Healthy options would be good.
Positive section of review
Great location Friendly staff Decor Nice room
Negative section of review
I booked a Queen double room, and was disappointed that the bathroom was intended for a disabled guest… I did not request this option. The bathroom toilet was very high and the wet room shower contained a fixed seat intended for a disabled person. Room 516.
Crystal Palace, United Kingdom
Positive section of review
Breakfast was nice
Negative section of review
Rooms were small and it was very noisy. You could hear everything from the streets and the rain pouring outside because of old windows.
Positive section of review
Felt nostalgic
Negative section of review
Mattress was a bit firm for our personal comfort, lack of extra pillows