1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Really friendly welcome from staff on arrival. Lovely modern and clean room. Really comfortable. It was a really hot weekend so the room was quite warm but that can’t really be helped! Lovely little stay for a couple of nights.
Positive section of review
Room clean, comfortable and well equipped. Staff friendly and efficient. Short walk to central Manchester retail district and Piccadilly railway station. Quick check in/out.
Negative section of review
Carpet. Clean, but hard floors are more hygienic.
Positive section of review
The accommodation was really comfortable. Quality of food at breakfasts was excellent. The space of the spa is amazing and beautiful
Negative section of review
There were too many people all trying to do the same thing. When there are a lot of people it would be good if more hot tubs could be opened. The restaurants on site are OK but not the same quality as the rest of the hotel. Food and drink in the spa is outrageously expensive.
Positive section of review
The staff were friendly and helpful. A good location and a good shower with basic tea&coffee facilities..
Negative section of review
There was a mix up with the room straight away. When I got to it on the fifth floor it was very hot with a lot of traffic noise (windows were not double glazed). The TV was broken and there were stains on the walls. I could not sleep due to the heat and noise.
Positive section of review
We liked everything about our room, and having our own private balcony to go outside was a extra bonus
Negative section of review
There was nothing not to like
Positive section of review
The hotel was perfect for our needs and the reception staff very friendly, welcoming and helpful
Positive section of review
Secluded and peaceful location while still 15mins walk into Fort Augustus
Negative section of review
Nothing
Positive section of review
The location is perfect. Nice touch of Irn Bru and biscuits.
Negative section of review
No pillow protectors and dirty pillow. No soap in handwash basin.
Positive section of review
Friendly staff and nice breakfast
Negative section of review
No hot water in the bathroom Unable to lock room from the inside Bathroom was very cramped
Positive section of review
The location and staff behaviour