Booking.com reviews - Verified hotel reviews from real guests

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1

It starts with a booking
It starts with a booking
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2

Followed by a trip
Followed by a trip
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3

And finally, a review
And finally, a review
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

Top countries

United Arab Emirates

AR Holiday Home JBR
- “Location, staff, and friendly people.”
Australia

Crowne Plaza Surfers Paradise, an IHG Hotel
- “I really like that the room service is 24/7. The food was fantastic and very fast to arrive. The parking was easy, staff were lovely, rooms were sensational. Bedding very comfortable and the bath tub was perfect.”
Brazil

Mar da Lua
- “Te gekke locatie, super lieve mensen. Een aanrader 😍”
Canada

SureStay Plus Hotel by Best Western Salmon Arm
- “Good location, nice beds, enjoyed the pool, and the staff are very pleasant. We have stayed once before and will do so again.”
Germany

Kloster Malgarten
- “It’s simply amazing! Such an old building with a soul, restored and redecorated in the original style. The heart of the owner and his persistence created a one of a kind place. I felt welcome and could relax and de-stress and I lingered for hours not wanting to leave this place.”
Spain

Sercotel Amister Art Hotel Barcelona
- “We had booked a king double as two individual travellers . We asked for two singles if possible and we’re given a great room with sofa bed made up .”
France

Holiday Inn Resort le Touquet, an IHG Hotel
- “The rooms very lovely with every facility including iron and ironing board. Staff were exceptionally welcoming, especially the assistant maître d' (Jean Pierre?). Loved the pool.”
United Kingdom

The Resident Liverpool
- “Location price and cleanliness”
Greece

Epic Rooms
- “The room was so close to all the architectural sites and museums. The people were very nice and very helpful.”
Indonesia

Green Space Villa
- “Everything was perfect ! We wanted to be a bit outside of Ubud and it was a very nice location ! We loved the bungalow, the food, the kind staff and the peaceful environment of this place, it made our stay so memorable ! Absolutely recommend staying here !!”
Italy

L'Aurora Azzurra -Luxury Suites
- “Beautiful and HUGE room. Very well equipped. Helping and very nice hosts.”
Japan

Hakone Onsen Yuyado Yamanoshou
- “I liked that you can have a private onsen session for 1 hour. The onsen experience exceeded my expectations. The room was really spacious. The breakfast and dinner were very delicious and hearty. There was so many small dishes. My favorite dishes were the steamed rice with small white fish and the vegetables tempura.”
Malaysia

Holiday Inn Sepang - Airport
- “Friendly staff, great food, fantastic room with everything you need”
Netherlands

Witte Berken Natuurhotel
- “Really great Hotel in a great environment. Many little nice details.”
Poland

Fama Residence Gdańsk Old Town
- “Very good location, very nice stuff, very good price”
Portugal

Monturi Hostel
- “Hola! I was the very first guest in this season and Monturi's exceptional hostes Beatriz met me so warmly and welcoming ♥♥♥ She told me literally everything i asked, gave me useful tours reccomendations. Staff is very pleasant, helping you to solve any problem and they are going to meet your requests! Breakfast is awesome as well. And there are tv for every bed!!! 😂🙌 It's knockdown guys!”
Russia

Menshicov Boutique Hotel
- “hardworking kitchen lady’s delicious breakfasts, cleanliness, rooms, location,”
Thailand

Maison Marron 2
- “Absolutely amazing place and exceptional customer service”
Turkey

Pera Palace Hotel
- “We had the Greta Garbo corner room that was absolutely perfect! Roomy.”
United States

Jockey Club Suites
- “Amazing value. Perfect location. Absolutely clean.”

Recent reviews

From TL 4,126
NEW Penthouse height Flat, City View Balcony, Free Gym & More Minimalistic Home
Manchester, United Kingdom

No reviews yet
- Positive section of review
  
  The host was absolutely amazing and even accommodated my last minute booking due to a last minute cancellation with another property. He was extremely helpful and the checkin process went down smoothly as he is located close by to the property. I stayed here from 2-3 May and will definitely he staying again. Thank you so much for the lovely stay and for being so accommodating and friendly on arrival.
- Negative section of review
  
  Nothing everything was great. It was also stocked with some basic breakfast necessities which was great.
Reviewed: 16 May 2024 Stayed in May 2024

Sasha United Kingdom
From TL 2,445
Motel One Manchester-Royal Exchange
Manchester, United Kingdom

Average review score: 8.6
- Positive section of review
  
  It is in a great location, the staff are friendly and helpful, the rooms were clean and adequate size for our short stay. The only reason I didn’t give exceptional was our room was a bit warm for me, but that could be my age 😉. They also have a great selection in the bar which was a great place to have a nightcap 🥂
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in April 2024

Maureen United Kingdom
From TL 2,057
Hampton by Hilton Birmingham Broad Street
Birmingham, United Kingdom

Average review score: 7.8
- Positive section of review
  
  The location is great. Within walking distance of the Utilita arena, Lego Discovery, Sea-Life Centre and plenty of bars and restaurants in the vicinity to. The breakfast was really tasty and included.
- Negative section of review
  
  We didn't sleep that well, partly because our son was in the same room as us, but the bed could have been comfier.
Reviewed: 16 May 2024 Stayed in March 2024

Cheryl United Kingdom
From TL 7,539
Keswick Lake Road Apartments
Keswick, United Kingdom

Average review score: 9.2
- Positive section of review
  
  The property was in the centre of Keswick which was absolutely brilliant for strolling out in the evening to local bars and restaurants. The property was ample space to relax and was clean.
- Negative section of review
  
  We would have preferred not to be on the ground floor as every time someone entered the building you could hear them and obviously we got no views as described in the higher up apartments. I was disappointed that no one got back to me about an earring I lost in the apartment. The message I sent was after I returned home but I have still heard nothing.
Reviewed: 16 May 2024 Stayed in April 2024

Kathryn United Kingdom
From TL 6,235
Les Rocquettes Hotel
St Peter Port, United Kingdom

Average review score: 8.6
- Positive section of review
  
  The staff were so helpful and friendly, the hotel was clean and stylish and in a beautiful location, would reccomend a stay, the pool and hot tub an added bonus. Would come again.
- Negative section of review
  
  The price was a little expensive for our two day stay, maybe a better discount for a shorter stay instead of 7 days stay that I've seen advertised.
Reviewed: 16 May 2024 Stayed in April 2024

Serena United Kingdom
From TL 2,853
Wellington Apartments
Norwich, United Kingdom

Average review score: 8.5
- Positive section of review
  
  The gent on reception was super helpfull
Reviewed: 16 May 2024 Stayed in May 2024

Leon United Kingdom
From TL 1,956
ibis Leeds Centre Marlborough Street
Leeds, United Kingdom

Average review score: 7.5
- Positive section of review
  
  It was functional for our needs. Clean.
- Negative section of review
  
  Nothing
Reviewed: 16 May 2024 Stayed in April 2024

Serena United Kingdom
From TL 4,972
Studios2Let
London, United Kingdom

Average review score: 7.6
- Positive section of review
  
  Location. View from window. Quite.
- Negative section of review
  
  Bathroom very small. Microwave in a cupboard 7ft high, very dangerous unable to use. I would stay again but would need to pay for a bigger room.
Reviewed: 16 May 2024 Stayed in April 2024

David United Kingdom
From TL 4,330
Holiday Inn Express - Derry - Londonderry, an IHG Hotel
Derry Londonderry, United Kingdom

Average review score: 8.4
- Positive section of review
  
  Staff!! So welcoming and friendly
- Negative section of review
  
  Was all good
Reviewed: 16 May 2024 Stayed in April 2024

Ursula Ireland
From TL 1,168
The Burlington Hotel
Eastbourne, United Kingdom

Average review score: 6.9
- Positive section of review
  
  Good room and friendly staff
- Negative section of review
  
  Room decor could be touched up
Reviewed: 16 May 2024 Stayed in April 2024

Miles United Kingdom