1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I thoroughly enjoyed my stay at the Clayton. The facilities were excellent. All staff were friendly and helpful. I have a special mention to the lovely Scottish lady from the domestic staff whom I chatted with every morning; she was a ray of sunshine.
Negative section of review
It was slightly annoying that no credit card details were taken at check in. I was unable to order room service without having to go to the bar/reception first, which defeats the purpose of room service. This was my only annoyance of the stay.
Positive section of review
Rude and aggressive... Not to mention inappropriate... We felt very intimidated... We ended up leaving ten minutes after we got there!!! Wasn't worth the risk!!!
Negative section of review
Everything
Positive section of review
I liked the neatness of the property, the kindness of the host and the excellent facilities. The bedroom had various extras and the bed was very comfortable.
Negative section of review
This place had nothing that I disliked.
Positive section of review
Tv a bit small and cheap pillows otherwise perfect so next time I'll take my own will be going bk also take your on towels as I forgot
Positive section of review
room was rather very small for 2 people which made it uncomfortable but we were there just for the night and location was great
Positive section of review
Hotel is lovely. Staff are very welcoming. Spa is excellent. The treatments were also amazing.
Negative section of review
I booked a room with a double bed. I was given a room with two single beds pushed together. The beding was for a double bed. Sleeping was very uncomfortable for myself and my partner. I don't expect that level of service at 5* hotel.
Positive section of review
Place was really nice. Secure parking was good. Was clean and tidy.
Negative section of review
No TV. Which was a real surprise. Never stopped any where without a TV before. Ironing facilities were just a small hand steamer. No actual iron or ironing board.
Positive section of review
It was centrally located , clean and good value for money
Negative section of review
Parking was offsite but the discount offered was worthwhile. I thought breakfast was quite expensive
Positive section of review
Clean and comfortable
Negative section of review
Roadworks made it difficult to access the hotel by foot
Positive section of review
Everything
Negative section of review
N/A