1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Where do I begin, booked this property for my daughter for her birthday with her partner. Once let into the apartment they soon realized it wasn’t what was advertised. The apartment was very dirty and lots of aspects broken.
Negative section of review
The neighbors were arguing all night slamming door and fighting. One neighbor also threatened violence and death threats to my daughter and her partner to the point the felt unsafe and had to leave. We contacted the owner of the flat who agreed a refund via booking.com. This has not happened
Positive section of review
The staff were very helpful and kind, I left my AirPods at the hotel before checking out and came back after and the concierge helped me check everywhere until I found them.
Positive section of review
Clean and professional hotel. Very friendly and helpful staff. Excellent pool and spa facilities. Plenty of parking. Good food and drink. Sunny outdoor garden area.
Negative section of review
Bedroom very warm during a warm weekend - although it was notified there was a current issue with air-conditioning in the building.
Positive section of review
Host was extremely welcoming and breakfast staff were very efficient and keen to offer help if needed
Negative section of review
Bottled water in bedroom would have been nice.
Crossmichael, United Kingdom
Positive section of review
Gorgeous location, friendly owners, and very dog friendly which is a big bonus for us!
Positive section of review
Parking Decor Room space, paid more for it mind Breakfast Perfect location
Negative section of review
No pool as described on the website No spa Green space was deceptive Rooms were very hot Noise from the pub next door TV did not work No apologies from staff or any offers as we were expecting a pool and spa, arrived early for this.
Positive section of review
We have stayed lots of times and would always return such a lovely hotel
Positive section of review
It's a really nice hotel. Very scenic and the staff are lovely!
Negative section of review
N/A
Positive section of review
Modern and stylish
Positive section of review
General service
Negative section of review
Nothing