1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Arrived on the Friday and the room we was given wasn't really upto standard. So they upgraded us to a newly decorated family room which was much better. Breakfast evening meal was for fantastic for the money. Staff really pleasant.
Negative section of review
The entertainment was horrendous. They need some better singers. The dancing and costumes were inappropriate for children. It's like something you would see at tiger tiger.
Positive section of review
Perfect for a night or two stop over. Good room facilities. Comfortable rooms with plenty of space. Buffet breakfast also served.
Kelham, United Kingdom
Positive section of review
Perfect for a couple, spotless. Nice little welcome pack, peacefull location. Good pub just around the corner.
Negative section of review
Nothing not to like
Positive section of review
The hotel is very good location with loads of parking easy to use the code to access the room and hotel.
Negative section of review
The room had a cold draft all night and hardly slept as the window didn’t close properly.
Houghton le Spring, United Kingdom
Positive section of review
Super friendly staff, helpful and polite. Lovely food and impeccably clean room
Positive section of review
Very clean and super designe🥰 Best hotel ever☺️
Positive section of review
Staff was friendly- rooms were comfortable.
Negative section of review
The room we got had been smoked in- although not allowed- so we asked to change and that did happen- but they should have noticed while cleaning as it really stank. Bathroom was dated and shower worked with a small boiler which did not give a little if hot water. The shower in the other room was broken. Breakfast was ok- not great quality. Distance from center was not too close- they said 10 min. walk but we took the car and that took like 10 minutes.
Positive section of review
Quiet & peaceful with lovely sea views
Negative section of review
Nothing
Positive section of review
Lovely room very clean and comfortable
Negative section of review
Nothing I loved all about it shame we had to leave early so couldn't enjoy the spa
Positive section of review
Location
Negative section of review
Separate charge for kids breakfast, only cold breakfast available and still price is 8.50 per adult and 4,25 per child/baby