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Positive section of review
The hotel is excellent and is situated right in the heart of Picadilly! Upon arrival we had an employee guiding us where we should do the self check-in. The lobby smells wonderful and they have a snack and beauty vending machines next to the lifts, and also a cafe. The room was spacious and very cool with the lighting. In the bathroom you have soap and shampoo. WiFi worked really well and was fast! For non UK travelers, the rooms have UK socket with USB ports. The room was extremely silent and we couldn’t hear absolutely anything from other rooms.
Negative section of review
- Although the room didn’t have a hairdryer, you can rent one for £10, which seemed a bit overpriced, so we didn’t rented. - Not sure if all the rooms are the same, but in our room, the duvets were too short and only covered half of the bed. If we covered ourselves from the neck down, our legs and feet were uncovered. We trued turning the duvets, but it made no difference. Luckily the room had heating, so we turned it on, otherwise we would have been cold during the night.
Positive section of review
Was in the back unit of this accommodation and pleased to find double security with access front door code and door box as a solo traveller...Unit has had an upgrade since last visit so new bathrooms with clean loo and shower facilities...Clean and neutral decorated room had tea/coffee supplies+hair dryer+loo roll which was a unexpected surprise!
Negative section of review
Accommodation is located right next to Cheltenham railway station which could be listed as a minus BUT night trains rolling past hardly heard...
Positive section of review
Beautiful surroundings, quiet with lots of wildlife. Lots of seating space indoors and outdoors. We had light bites for the evening which were good and it was nice not to have to have a full meal. Breakfast was lovely with lots of choice.
Negative section of review
The room we stayed in was very hot, there was a fan in the room but the window didn’t open very wide so it retained the heat.
Positive section of review
The staff were very good and the location was fine; but all the local amenities closed at 2130hrs! Comfortable room and a very good standard of breakfast.
Negative section of review
There was no parking for our van as the only car park was multi-storey and the height restriction prevented us parking there. The alternative of parking on the street in that area was not attractive!
Positive section of review
Staff friendly and attentive, dinner and breakfast both excellent and the most breath-taking view from the hotel.
Positive section of review
I went for the Manchester United match and I couldn’t fault the location, it was excellent. Had a lovely stay
Positive section of review
All staff are very friendly and helpful
Negative section of review
Wasn't the cleanest.
Positive section of review
Parking, spacious bedroom
Negative section of review
No air conditioning and no means of keeping the window open and no lift.
Positive section of review
Friendly welcome
Negative section of review
Greek salad and feta cheese starter was very poorly presented. Despite asking for rare or "bleu" steak, ended up getting "medium rare"
Positive section of review
The location
Negative section of review
As it was listed as being an ex Jury's hotel I thought it would be up to the jury's standard, however the room was more to a Travel Lodge standard with an open wardrobe and no draws for storage, we upgraded to a superior room at another £50 per night which was better but still lift a lot to be desired. I have stayed in hotels in London which at that money would be a lot better and Breakfast would have been included.