1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Excellent hotel in terms of the value for money of its offering. Staff were all very friendly and efficient. There is a nice indoor swimming pool and some indoor games eg a pool table. Everything was clean and it all worked, which is not always the case even in higher standard hotels than this one, by which I mean such things as good shower pressure, plenty of toilet paper, nice big towels, lots of tea and coffee making products, good amount of space in the bedroom and bathroom. Breakfast was a good spread. There is a nice bar and it was possible to order some food in the bar area until 9pm. All in all extremely good value at the prices charged. It's not a luxury hotel, but everything is good and we were comfortable and impressed.
Negative section of review
The only slight negative was a series of emails about 3 days before our arrival ostensibly asking me to check in but in reality a means to get me to pay in advance. Not appropriate when booking.com terms were pay on arrival. However these emails were easily ignored and so they should be.
Positive section of review
David was friendly, welcoming and helpful from our arrival at the beautiful Townhouse. We appreciated the attention to details with homemade shortbread, scones and fresh coffee in our room. Everything had been thought of to make us comfortable and our stay extra special. Our breakfast was delicious with a great selection.
Negative section of review
There was nothing not to like!
Positive section of review
Exceptionally clean and comfortable, staff were really lovely, friendly and nothing was too much trouble food great, wonderful location and to top it all off we got the best weather!
Positive section of review
Quiet and private location. Short walk through Cambo Estate to the beach at Kingsbarns. Well equipped kitchen. Cafe close by.
Negative section of review
Steep slope immediately from car park made it difficult to move cart with luggage.
Positive section of review
The accommodation was very good, clean, well-maintained and the breakfast was excellent.Most of the staff were very pleasant.
Negative section of review
A female member of the bar staff was surly, unhelpful and seemed lacking in competence. She succeeded in spoiling what otherwise would have been a very pleasant stay.
Positive section of review
Breakfast was great.The bed was comfortable.Staff were professional and friendly.
Negative section of review
Nothing
Positive section of review
Everything! Lovely place to stay, have been a few times now
Negative section of review
Having to go home!!
Positive section of review
Great location and very helpful staff.
Negative section of review
No hot water and only 1 shower for about 20 people.
Positive section of review
Lots of choice for breakfast
Negative section of review
Some of the decor was falling off the bath, walls and our view was of a building site
Stanmer, United Kingdom
Positive section of review
Great location