1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
I really liked the listed building, the quality of the refurbishment and fit out with tasteful finishes. Also, the manageress has a really conscientious approach to all aspects of housekeeping and a real attention to detail. It's how all hotels should be but many fall short. The manageress is also very approachable and helpful with local knowledge and quickly attending to any issues raised.
Negative section of review
Nothing really. There wad a minor issue with the air conditioning cassette which was reported to the manageress who said she would be attending to it as soon as I checked out.
Positive section of review
Our Room was comfortable and overlooked Prince's Street, and it was just possible to glimpse the Castle from our window. We were joined by two friends for Dinner, and received an unexpected, but most welcome, Residents' discount off the total Dinner price which pleased us greatly, as they were charging 'Central location' prices.
Positive section of review
Amazing cute place! Stayed here for Alton towers and honestly the host was amazing. The place was so lovely and have everything you needed.
Positive section of review
Well maintained and friendly hostel. The owner/manager could not have been more helpful. Thank you.
Negative section of review
Nothing not to like.
Positive section of review
The location is superb if you like the park and hihh streets kensington.
Negative section of review
The room faciluties and cleanliness, and the bathroom. Need to be improved. Quite a walk to the train station but you can take a bus to the property if you dont want to drag your big suitcase.
Positive section of review
Very friendly hostel with helpful staff in a beautiful location.
Negative section of review
Nothing not to like
Positive section of review
It would have been better if it was what I booked.
Negative section of review
This was not what I booked!! I booked a 3 bedroom caravan but it only had 2. The pictures sent did not correspond with the accommodation . The veneer on the table was coming off and scratched if you caught on it.
Positive section of review
The grounds was beautiful. Good location.
Negative section of review
Dishwasher not working
Positive section of review
Clean, nice furnitures and lighting.
Negative section of review
None
Positive section of review
good size and close to everything
Negative section of review
could have had some basic things washing up liquid and toilet roll…our friends stayed at another caravan and had more items for a cheaper price.